Investigating - The Signicat Bluestack Test Environment is having problems today.
Jan 23, 16:15 CET
Signicat Enterprise Operational
Assure Operational
Connect Operational
Sign Operational
Preserve Operational
Pades (Packaging) Operational
Customer portal Operational
Signicat Express (Former Idfy) Operational
Signature ? Operational
Identification Operational
Deposit Operational
Information services Operational
Merchantsign Operational
Secure Share Operational
Signere.no / Signicat Sign portal Operational
eID methods Operational
Norwegian BankID ? Operational
Norwegian BankID mobile ? Operational
Swedish BankID ? Operational
Danish Nemid ? Operational
Finnish FTN ? Operational
Finnish Mobiilivarmenne ? Operational
Dutch iDIN ? Operational
Belgian itsme ? Operational
Norwegian Buypass ? Operational
Belgian .beID ? Operational
Estonian EstEID ? Operational
Dutch DigiD ? Operational
Freja eID ? Operational
eIDV methods Operational
Onfido Operational
Electronic ID Operational
ReadID Operational
Signicat Paper Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Søndag den 31 januar 2021 udføres Disaster Recovery Test på CPR’s produktionssystemer i tidsrummet kl. 07:00 – 20:00.
Der forventes enkelte gange at forekomme kortvarig udetid indenfor perioden på CPR-systemer

Nets will be performing a Disaster Recovery Test for the CPR production systems on Sunday 31 January 2021 between 07:00 – 20:00 CET.
Some instability on CPR systems can be expected.

This scheduled maintenance affects: Registerindsigt (Perimeter, Registreringsindsigt Application, GCTP Application, Database), Kreditadvarsel (Perimeter, Kreditadvarsel Application, GCTP Application, Database), CPR Services (SOAP) (Perimeter, MidwifeRegistration_2 Application, PersonBasicInformationChurchService_2, PersonBasicInformationServicePrivateLight_2, PersonBasicInformationServicePrivate_2, PersonBasicInformationService_2, PersonCivilRegistrationReplacement_2, GCTP Application, Database), FTP (Perimeter, FTP Application), Person 3 (Perimeter, Person 3 Application), CPRWeb incl. hjælpesystemet (Perimeter, CPRWeb, CPRHjælp, BBR Application, Database), Nordisk Flytning (Perimeter, Nordisk Flytning Application, GCTP Application, Database), DAP service incl. hjælpesystemet (Perimeter, DAP Application, CPRHjælp, Database), Login server (Perimeter, Backend Logon, NemLogin, Database), CPR Services (GCTP) (Perimeter, GCTP front-end, GCTP Application, Database), CPR Direkte (Perimeter, Direkte Application), and Personregistrering (Perimeter, Personregistrering Application).
Posted on Jan 20, 07:21 CET
Past Incidents
Jan 24, 2021
Completed - The scheduled maintenance has been completed.
Jan 24, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 05:00 CET
Scheduled - SP will be under maintenance and unavailable:
"Kortti- ja verkkopalveluissa sekä tunnistuspalvelussa palvelukatko su 24.1.2021 klo 05.00-12.00.

Serviceavbrott i kort- och nättjänsterna som i identifieringstjänsten sönd 24.1.2021 kl. 05.00-12.00.

Terveisin,
Säästöpankkien Palvelukeskus"
Jan 14, 11:25 CET
Completed - The scheduled maintenance has been completed.
Jan 24, 11:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 04:00 CET
Scheduled - In order to provide high-quality services for its customers, Samlink will carry out maintenance work on Sunday 24 January 2021 between 04.00 a.m. and 11.00 a.m. CET. (Finnish time 05.00 am to 12.00 pm UTC/GMT: +2:00)

The maintenance will cause an interruption in the services of the following banks:

Aktia Bank Plc
Bonum Bank Plc
Central Bank of Savings Banks Finland Plc
Handelsbanken (Finland)
Oma Savings Bank Plc
POP Banks
Savings Banks
The Mortgage Society of Finland

Consequences of the interruption:

Aktia Bank Plc

Online banking codes will be unavailable.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.

Handelsbanken (Finland)

Online banks, including identification in other services (the Finnish Trust Network) using online banking codes, are unavailable.
Debit card payments will mostly operate in the normal manner. Card payments using the Credit feature will operate normally in spite of the interruption.
Debit cards cannot be used for service at Otto ATMs.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.
GlobalOn-Line, SEPA Instant Payment and Cash Pool service will be unavailable.

Oma Savings Bank Plc, POP Banks, Bonum Bank Plc

Online banks, including identification in other services (the Finnish Trust Network) using online banking codes, are unavailable.
Card payments with all card types will mainly function normally except for online purchases that require authentication with online banking IDs. Card payments and cash withdrawals using the Credit feature will operate normally in spite of the interruption.
Debit cards will not work in Otto ATMs.
SEPA Instant Payment will be unavailable.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.

Savings Banks, Central Bank of Savings Banks Finland Plc

Online banks, including identification in other services (the Finnish Trust Network) using online banking codes, are unavailable.
Card payments with all card types will mainly function normally except for online purchases that require authentication with online banking IDs. Card payments and cash withdrawals using the Credit feature will operate normally in spite of the interruption.
Debit cards generally work as normal in Otto. ATMs.
SEPA Instant Payment will be unavailable.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.

The Mortgage Society of Finland

The online bank will be unavailable.
Jan 20, 07:32 CET
Jan 23, 2021

Unresolved incident: Signicat Express Test Environment having problems.

Jan 22, 2021

No incidents reported.

Jan 21, 2021
Resolved - INFORMATION
The issue with Signicat signature services are now resolved.

Incident affected the DocumentService API in preprod and production.
Sign API, authentication services and other API's were operational in the period.

Incident start: 2021-01-21 10:47 CET
Incident resolved: 2021-01-21 11:27 CET
Jan 21, 11:34 CET
Update - INFORMATION
We regret to announce that Signicats signature services may be unstable for the moment.

CONSEQUENCES
As a result of this generating signature orders may fail occasionally or frequently. Initial analysis indicates that the problems started at about 2021-01-21 10:47 CET.

Authentication services is unaffected by this incident.
Jan 21, 11:11 CET
Investigating - We are currently investigating this issue.
Jan 21, 11:10 CET
Jan 20, 2021

No incidents reported.

Jan 19, 2021
Resolved - Issue has been resolved and BankID is again available for testing i preprod/test
Jan 19, 12:26 CET
Investigating - BankID is currently investigating technical issues in their test environment.
Jan 19, 07:42 CET
Jan 18, 2021
Completed - The scheduled maintenance has been completed.
Jan 18, 09:08 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 03:01 CET
Scheduled - We have been informed that OP will be unavailable to due maintenance between 03:00 and 05:30 on the 17th of January.
Jan 11, 09:46 CET
Jan 17, 2021
Jan 16, 2021

No incidents reported.

Jan 15, 2021
Resolved - BankID has resolved the issue.
Jan 15, 10:38 CET
Identified - BankID has confirmed that there is an issue and they are working on a solution
Jan 15, 09:35 CET
Investigating - This post will be updated with more information as it becomes available.
Jan 15, 09:11 CET
Jan 14, 2021
Resolved - INFORMATION
The NemID OCES pre-production environment is available again.
Jan 14, 14:43 CET
Identified - INFORMATION
The NemID OCES pre-production environment is experiencing instability. Troubleshooting is ongoing and Nets will inform again when new status is available.
Jan 14, 13:30 CET
Investigating - We will update this post when the issue has been resolved by external parties.
Jan 13, 12:32 CET
Jan 13, 2021
Resolved - Incident resolved.
Jan 13, 13:33 CET
Identified - Norwegian BankID on Mobile regularly fail due to reasons external to Signicat.
Jan 13, 13:15 CET
Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.