Availability issues for Signicat VideoID

Incident Report for Signicat

Resolved

This incident has been resolved.
Posted Apr 24, 2025 - 13:41 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 24, 2025 - 13:13 CEST

Investigating

We are currently investigating this issue.
Posted Apr 24, 2025 - 12:55 CEST
This incident affected: ID Document and Biometric Verification (eIDV Provider: Signicat VideoID).