Degraded performance - Sign API V2

Incident Report for Signicat

Resolved

This incident has been resolved.

Posted May 19, 2026 - 15:31 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 19, 2026 - 15:18 CEST

Identified

The issue has been identified and a fix is being implemented.

Posted May 19, 2026 - 15:11 CEST

Investigating

We are currently observing degraded performance with Sign API V2, affecting integrations on https://api.signicat.com/sign/ endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.

Posted May 19, 2026 - 15:08 CEST

This incident affected: Electronic Signing (Sign API v2).