Degraded perfomance - Dokobit portal and Universal API

Incident Report for Signicat

Resolved

This incident has been resolved.
Posted Aug 27, 2025 - 16:37 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 27, 2025 - 16:02 CEST

Identified

We are currently observing degraded performance with Portal and Universal API affecting integrations on Dokobit endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.

Current situation: Users might experience slow response times and failures to load pages.
Posted Aug 27, 2025 - 15:15 CEST
This incident affected: Dokobit by Signicat (Portal, Universal API).
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