Incident on 3rd party service - WebID Service Center

Incident Report for Signicat

Resolved

This incident has been resolved.
Posted Jul 14, 2025 - 13:24 CEST

Update

They have successfully restored internet connectivity. We are actively monitoring network traffic to ensure continued stability. At this time, services are operating normally.

We will continue to observe the situation and provide further updates if needed. Thank you for your patience.
Posted Jul 14, 2025 - 12:43 CEST

Update

We are continuing to monitor their progression towards resolution.

The current status is that they are working with technicians to resolve the issue.
Posted Jul 14, 2025 - 12:18 CEST

Monitoring

An incident is currently affecting WebID where one of their service centers are without Internet

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Posted Jul 14, 2025 - 10:26 CEST
This incident affected: ID Document and Biometric Verification (WebID).