3rd Party Degraded performance: eHerkenning

Incident Report for Signicat

Resolved

This incident has been resolved.
Posted Nov 21, 2025 - 16:46 CET

Update

We are seeing degraded performance from OneWelcome eHerkenning in combination with providers KPN and Reconi
Posted Nov 21, 2025 - 16:17 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 21, 2025 - 09:48 CET

Investigating

We are seeing degraded performance from eHerkenning.
This is affecting two providers: KPN and Reconi
Posted Nov 21, 2025 - 09:45 CET
This incident affected: eID Hub - eIDs (eHerkenning).