Instability on BankID Mobil Telenor

Incident Report for Signicat

Resolved

INFORMATION
The incident for BankID on mobile at Telenor is now corrected and the systems are back in ordinary operation.

Caused by: External to Nets

Start time: 2020.03.23 15.04 CET
Resolution time: 2020.03.23 15.18 CET

Posted Mar 23, 2020 - 15:39 CET

Investigating

INFORMATION
An incident at Telenor for BankID on Mobile has been detected.
The mobile operator is working to find a solution on the problem.

Caused by: External to Nets

IMPACT
20% of Telenor BankId transactions.

Start time: 2020.03.23 15:04 CET

Posted Mar 23, 2020 - 15:35 CET