Issue with signature status not being updated (Signing Portal / signere.no)

Incident Report for Signicat

Resolved

This incident has now been resolved.

Posted Apr 02, 2020 - 08:06 CEST

Update

Workaround implemented, which might result in a delay in status updates for affected documents.

Posted Apr 01, 2020 - 08:33 CEST

Identified

The issue has been identified and we are working on implementing a fix.

Posted Apr 01, 2020 - 06:57 CEST

Investigating

We are currently experiencing issues with correctly updating signature status. Documents and signatures that have been completed successfully might be shown as expired when expiration is not been reached yet.

Posted Mar 31, 2020 - 16:29 CEST

This incident affected: Sign Portal.