Instability on BankID Mobil Telia - Resolved
Incident Report for Signicat
Resolved
This incident has been resolved.
Posted May 14, 2020 - 09:27 CEST
Update
INFORMATION
The incident for BankID on mobile at Telia is now corrected and the systems are back in ordinary operation.

Caused by: External to Nets

Start time: 2020.05.14 08:01 CEST
Resolution time: 2020.05.14 08:59 CEST
Posted May 14, 2020 - 09:16 CEST
Investigating
An incident at Telia for BankID on Mobile has been detected.
The mobile operator is working to find a solution to the problem.

Caused by: External to Nets

IMPACT
Telia users are unable to use BankID Mobil

Start time:2020.05.14 08:01 CEST
Posted May 14, 2020 - 09:07 CEST
This incident affected: Express Identity Proofing (Authentication API) and Enterprise Identity Proofing (Assure API).