All Systems Operational

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Welcome to Signicat's status page!

eID and Wallet Hub - eIDs Operational
Audkenni App Operational
.beID Operational
Buypass Operational
Czech Bank iD Operational
DigiD Operational
DigiD CombiConnect Operational
eHerkenning Operational
eParaksts Operational
Email OTP Operational
Estonian ID Card Operational
Finnish Bank eIDs (FTN) Operational
Freja eID Operational
ID-Porten Operational
iDIN Operational
itsme Operational
MitID Operational
MobileID (OIDC) Operational
mojeID Operational
Norwegian BankID Operational
Personalausweis Operational
Samleikin Operational
Siths Operational
SK Mobile-ID Operational
Smart-ID Operational
SMS OTP Operational
SPID Operational
Swedish BankID Operational
Suomi.fi e-identification Operational
eID and Wallet Hub - Authentication protocols Operational
OpenID Connect Operational
SAML 2.0 Operational
Authentication API Operational
Enterprise Electronic Signatures Operational
Sign API Operational
PackagingService Operational
ArchiveService Operational
DocumentService Operational
SDS Operational
SealingService Operational
Qualified Timestamps (QTSA) Operational
Express Signature Operational
Signature API Operational
ID Document and Biometric Verification Operational
eIDV Provider: Signicat Paper Operational
eIDV Provider: Signicat PictureID Operational
eIDV Provider: Signicat VideoID Operational
eIDV Provider: Onfido Operational
eIDV Provider: ReadID Operational
Assure API Operational
WebID Operational
eIDV Provider: FaceTec Operational
ReuseID Operational
ReuseID API Operational
Assure API Operational
eIDV Provider: Signicat VideoID Operational
MobileID Operational
Passkeys Operational
Data Verification Operational
BankID AML Operational
Brønnøysund Operational
Folkeregisteret Operational
Infotorg Operational
Kamer Van Koophandel (KvK) Operational
SurePay Operational
Data Verification Operational
Creditsafe Operational
Dun & Bradstreet (formerly Bisnode) Operational
OpenRegisters (Kausate) Operational
Ongoing Monitoring Operational
DSF Norway Operational
DVV Finland Operational
SPAR Sweden Operational
Trapets Operational
Global Solutions Identity Platform Operational
Onboarding API - eIDV Operational
Onboarding API - eID Hub Operational
Onboarding API - Signing Operational
Dokobit by Signicat Operational
Portal and Portal API Operational
Universal API Operational
Documents Gateway Operational
Identity Gateway Operational
Documents API Operational
Identity API Operational
MobileID Operational
Digital Evidence Management Operational
Signicat Identity Broker Operational
Sign API v2 Operational
OwnIdP Operational
My Signicat Operational
Signicat dashboard Operational
Express Authentication API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Enterprise Platform Maintenance Mar 18, 2026 02:00-04:00 CET

We will perform a planned maintenance on the Enterprise Platform on March 18th 2026 from 02:00 - 04:00 CET

During this maintenance window, customers may experience service disruption. We expect the actual downtime to be approximately 10 to 15 minutes, though the full maintenance window is reserved in case additional time is needed.

We will post updates here as the maintenance progresses.
Posted on Mar 05, 2026 - 11:04 CET

Third party maintenance - itsme Mar 23, 2026 22:00 - Mar 24, 2026 03:00 CET

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Mar 04, 2026 - 09:22 CET

MobileID maintenance Mar 24, 2026 00:00-03:00 CET

During the maintenance window, Signicat will upgrade MobileID backend services.

The MobileID service and any dependant service will have reduced availability during the maintenance window.
Posted on Mar 03, 2026 - 14:07 CET
Mar 6, 2026

No incidents reported today.

Mar 5, 2026
Incident on 3rd party service - Assure API: VideoID
Resolved - This incident has been resolved.
Mar 5, 16:07 CET
Monitoring - An incident is currently affecting Assure API: VideoID

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Mar 5, 15:39 CET
Third party maintenance - Personalausweis
Completed - The scheduled maintenance has been completed.
Mar 5, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 10:00 CET
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Mar 4, 08:18 CET
Third party maintenance - FTN OP
Completed - The scheduled maintenance has been completed.
Mar 5, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 23:00 CET
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Mar 4, 10:14 CET
Third party maintenance - WebID
Completed - The scheduled maintenance has been completed.
Mar 5, 06:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 06:00 CET
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Mar 4, 11:01 CET
Mar 4, 2026
Incident on 3rd party service - Assure API: VideoID
Resolved - This incident has been resolved.
Mar 4, 18:43 CET
Monitoring - An incident is currently affecting Assure API: VideoID.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Mar 4, 18:32 CET
Third party maintenance - Norwegian BankID
Completed - The scheduled maintenance has been completed.
Mar 4, 04:04 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 00:04 CET
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Mar 4, 00:03 CET
Mar 3, 2026

No incidents reported.

Mar 2, 2026
Incident on 3rd party service - POP Pankki, Säästöpankki and OmaSp
Resolved - This incident has been resolved.
Mar 2, 22:40 CET
Monitoring - An incident is currently affecting POP Pankki, Säästöpankki and OmaSp

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Mar 2, 22:12 CET
Incident on 3rd party service - IDIN
Resolved - This incident has been resolved.
Mar 2, 18:49 CET
Monitoring - An incident is currently affecting IDIN

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Mar 2, 17:09 CET
Degraded performance - VideoID
Resolved - This incident has been resolved.
Mar 2, 16:02 CET
Investigating - We are currently observing degraded performance with VideoID, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Mar 2, 15:38 CET
Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Incident on 3rd party service - MitID
Resolved - This incident has been resolved.
Feb 27, 12:12 CET
Monitoring - MitID has confirmed that they are investigating the issue.
We are monitoring their statuspage for updates.
Feb 27, 10:39 CET
Investigating - We are currently investigating this issue.
Feb 27, 10:30 CET
Feb 26, 2026
Investigating performance - Express Sign
Resolved - This incident has been resolved.
Feb 26, 16:54 CET
Update - We are continuing to investigate this issue.
Feb 26, 16:25 CET
Investigating - We are currently looking into the performance for Express Sign.
Feb 26, 16:25 CET
Third party maintenance - SK ID Solutions
Completed - The scheduled maintenance has been completed.
Feb 26, 01:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 22:30 CET
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

From 23:30 until 02:30 EET, maintenance works may cause short interruptions in all SK services.
Feb 17, 13:38 CET
Feb 25, 2026
Incident on 3rd party service - FTN (S-Pankki)
Resolved - This incident has been resolved.
Feb 25, 12:35 CET
Monitoring - An incident is currently affecting FTN (S-Pankki).

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Feb 25, 11:49 CET
SMS delivery issues in Dokobit portal
Resolved - The issue affecting SMS delivery in the Dokobit portal has been resolved, and all services are operating normally.
Feb 25, 11:00 CET
Identified - The issue has been identified and a fix is being implemented.
Feb 25, 11:00 CET
Investigating - We are currently investigating an issue with SMS delivery in the Dokobit portal. Actions that require SMS verification may be unavailable during this time. Our team is working to resolve this as a top priority.
Feb 24, 17:00 CET
Partial outage on FTN (Aktia)
Resolved - This incident has been resolved.
Feb 25, 10:32 CET
Monitoring - An incident is currently affecting FTN (Aktia).

We are currently implementing mitigation to restore functionality.
Feb 25, 08:11 CET
Third party maintenance - NemLog-in's Production Environment
Completed - The scheduled maintenance has been completed.
Feb 25, 04:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 01:00 CET
Scheduled - Database update for NemLog-in.
NemLog Components affected:
This scheduled maintenance affects: CPRWeb incl. hjælpesystemet (Perimeter, CPRWeb, CPRHjælp, Database), Registerindsigt (Perimeter, Registreringsindsigt Application, GCTP Application, Database), Kreditadvarsel (Perimeter, Kreditadvarsel Application, GCTP Application, Database), Login server (Perimeter, Backend Logon, NemLogin, Database), Person 3 (Perimeter, Person 3 Application), and Personregistrering (Perimeter, Personregistrering Application).

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Feb 19, 14:22 CET
Third party maintenance - BankID OIDC
Completed - The scheduled maintenance has been completed.
Feb 25, 01:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 23:30 CET
Scheduled - Scheduled maintenance on BankID OIDC

Delivery platform: OpenID connect will have a maintenance. Brief Service Interruption is expected during the change window.

Components affected:
BankID Authentication
BankID App - Authentication (OTP)
BankID App - Biometric authentication
BankID App - Password reset
BankID App - Activation

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Feb 19, 14:39 CET
Feb 24, 2026
Incident on 3rd party service - FTN Aktia
Resolved - This incident has been resolved.
Feb 24, 23:33 CET
Monitoring - An incident is currently affecting FTN Aktia.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Feb 24, 18:13 CET
Incident on 3rd party service - Folkeregisteret
Resolved - This incident has been resolved.
Feb 24, 21:45 CET
Monitoring - An incident is currently affecting Folkeregisteret (Data Verification API).

Our connection to this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Feb 24, 20:35 CET
Third party maintenance - FTN (S-Pankki)
Completed - The scheduled maintenance has been completed.
Feb 24, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 00:05 CET
Scheduled - S-Bank's electronic service channels will be closed for maintenance during this window. During this time, S-bank's electronic identification is not available for electronic services.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Feb 23, 12:34 CET
Third party maintenance - NemLog-in's Production Environment
Completed - The scheduled maintenance has been completed.
Feb 24, 04:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 01:00 CET
Scheduled - Database update for NemLog-in.
NemLog Components affected:
This scheduled maintenance affects: CPRWeb incl. hjælpesystemet (Perimeter, CPRWeb, CPRHjælp, Database), Registerindsigt (Perimeter, Registreringsindsigt Application, GCTP Application, Database), Kreditadvarsel (Perimeter, Kreditadvarsel Application, GCTP Application, Database), Login server (Perimeter, Backend Logon, NemLogin, Database), Person 3 (Perimeter, Person 3 Application), and Personregistrering (Perimeter, Personregistrering Application).

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Feb 19, 14:19 CET
Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

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