All Systems Operational

About This Site

Welcome to Signicat's status page!

eID Hub - eIDs ? Operational
.beID ? Operational
Buypass ? Operational
DigiD ? Operational
eHerkenning ? Operational
Email OTP ? Operational
Estonian ID Card ? Operational
Finnish Bank eIDs (FTN) ? Operational
Freja eID ? Operational
ID-Porten ? Operational
iDIN ? Operational
itsme ? Operational
MitID ? Operational
MobileID (OIDC) ? Operational
mojeID ? Operational
Norwegian BankID ? Operational
Personalausweis ? Operational
Samleikin ? Operational
Siths ? Operational
Smart-ID ? Operational
SMS OTP ? Operational
SPID ? Operational
Swedish BankID ? Operational
Suomi.fi e-identification ? Operational
Swisscom AIS Operational
Swisscom with nPA onboarding Operational
yes® Operational
eID Hub - Authentication protocols ? Operational
OpenID Connect ? Operational
SAML 2.0 ? Operational
Authentication API ? Operational
Enterprise Electronic Signatures ? Operational
Sign API ? Operational
PackagingService ? Operational
ArchiveService ? Operational
DocumentService ? Operational
SDS ? Operational
SealingService ? Operational
Qualified Timestamps (QTSA) ? Operational
Express Signature ? Operational
Signature API ? Operational
ID Document and Biometric Verification ? Operational
eIDV Provider: Signicat Paper ? Operational
eIDV Provider: Signicat PictureID ? Operational
eIDV Provider: Signicat VideoID ? Operational
eIDV Provider: Onfido ? Operational
eIDV Provider: ReadID ? Operational
Assure API ? Operational
WebID ? Operational
ReuseID ? Operational
ReuseID API ? Operational
Assure API ? Operational
eIDV Provider: Signicat VideoID ? Operational
MobileID ? Operational
Data Verification ? Operational
BankID AML Operational
Brønnøysund Operational
Folkeregisteret Operational
Infotorg Operational
Kamer Van Koophandel (KvK) Operational
SurePay Operational
Data Verification (Express) ? Operational
Creditsafe Operational
Dun & Bradstreet (formerly Bisnode) Operational
Ongoing Monitoring ? Operational
DSF Norway Operational
DVV Finland Operational
SPAR Sweden Operational
Trapets Operational
Global Solutions Identity Platform Operational
Onboarding API - eIDV Operational
Onboarding API - eID Hub Operational
Onboarding API - Signing Operational
Open Banking Hub Operational
MobileID ? Operational
Digital Evidence Management ? Operational
Signicat Identity Broker ? Operational
OwnIdP ? Operational
My Signicat ? Operational
Signicat dashboard ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Third party maintenance on source - FI-BISNODE Apr 26, 2025 07:00-11:00 CEST

Scheduled - This is to inform about an upcoming maintenance activity at Bisnode that is scheduled to take place on April 26th between 07:00 and 11:00CEST. During this period, its anticipated to have a downtime of 1-2 hours.
Apr 16, 2025 - 12:56 CEST

Third party maintenance - WebID Apr 29, 2025 00:30-05:30 CEST

During the maintenance window downtime is expected.
Posted on Apr 15, 2025 - 18:53 CEST

Third party maintenance - WebID Apr 30, 2025 00:30-05:30 CEST

During the maintenance window downtime is expected.
Posted on Apr 15, 2025 - 18:54 CEST

Third party maintenance - DK-CVR May 3, 2025 06:00-18:00 CEST

Danish business registry would be unavailable during the time period due to planned maintenance activity.

This will affect the following products:
- mitid-private-business
- Data Verification source dk-cvr
Posted on Apr 24, 2025 - 14:12 CEST

Logius BSNk platform migration May 9, 2025 17:00 - May 10, 2025 17:00 CEST

On Friday, May 9, 2025, preparatory work will take place in preparation for the migration on Saturday.

The migration has been scheduled over the weekend to minimize the impact on daily operations.
Key Points:

DNS Change

The DNS change is scheduled for Friday, May 9, 2025, after 17:00.
It may take up to 24 hours for the change to fully propagate.
As a result, BSNk will no longer be accessible from Friday, May 9, after 17:00.

Migration

The actual migration will take place on Saturday, May 10, 2025.
After the transition, you will be connected to BSNkPP in production on the new Picard platform.

Go-Live

Once the migration is successfully completed on Saturday, May 10, we expect you to verify that all functionalities are working as expected.
Posted on Mar 14, 2025 - 12:28 CET

Third party maintenance - Enterprise platform May 13, 2025 00:00-02:00 CEST

Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Posted on Mar 28, 2025 - 13:58 CET

Third party maintenance - Enterprise platform Jun 17, 2025 00:00-02:00 CEST

Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Posted on Mar 28, 2025 - 13:59 CET
Apr 26, 2025

No incidents reported today.

Apr 25, 2025
FTN availability issues
Resolved - This incident has been resolved.
Apr 25, 10:50 CEST
Update - We are continuing to monitor for any further issues.
Apr 25, 10:48 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 25, 10:46 CEST
Identified - We have identified availability issues for FTN and are implementing a fix
Apr 25, 10:40 CEST
Apr 24, 2025
Availability issues for Signicat VideoID
Resolved - This incident has been resolved.
Apr 24, 13:41 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 24, 13:13 CEST
Investigating - We are currently investigating this issue.
Apr 24, 12:55 CEST
Issues for source Creditsafe - affecting Finance lookup
Resolved - This incident has been resolved.
Apr 24, 12:00 CEST
Identified - We experience some issues with the data-source Creditsafe that affected the Finance lookup.
The source is working as expected otherwise.
Apr 24, 11:30 CEST
Incident on 3rd party service - Swedish BankID
Postmortem - Read details
Apr 24, 09:12 CEST
Resolved - This incident has been resolved.
Apr 24, 08:54 CEST
Update - A fix has been implemented and we are monitoring the results.
Apr 24, 08:29 CEST
Monitoring - The issue has been identified and is related to a 3rd party incident.

We are monitoring their progression towards resolution.
Apr 24, 08:08 CEST
Investigating - We are currently investigating this issue.
Apr 24, 07:43 CEST
Update - We are continuing to work on a fix for this issue.
Apr 23, 22:40 CEST
Update - We are continuing to work on a fix for this issue.
Apr 23, 21:41 CEST
Identified - The issue has been identified and a fix is being implemented.
Apr 23, 21:37 CEST
Update - We are continuing to investigate this issue.
Apr 23, 21:08 CEST
Investigating - Some of our services are experiencing unavailability issues, see list of components affected for details.

We are working on recovering from the situation.
Apr 23, 21:04 CEST
Third party maintenance - FTN S-Bank
Completed - The scheduled maintenance has been completed.
Apr 24, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 22:00 CEST
Scheduled - S-Bank's online banking service and S-mobiili will be closed for a system update. During this time, S-Bank’s online banking service and S-mobiili will be out of service and S-Bank’s electronic identification is not available for electronic services.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their maintenance.
Apr 22, 08:19 CEST
Third party maintenance - Norwegian BankID
Completed - The scheduled maintenance has been completed.
Apr 24, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 23:30 CEST
Scheduled - Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their maintenance.
Apr 23, 14:41 CEST
Apr 23, 2025
Availability issues - Video Verification Service
Resolved - This incident has been resolved.
Apr 23, 10:30 CEST
Monitoring - An incident is currently affecting the third party EID verification service

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Apr 23, 09:48 CEST
ID Document and Biometric Verification - Assure API Maintenance
Completed - The scheduled maintenance has been completed.
Apr 23, 05:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 05:00 CEST
Scheduled - The ID Document and Biometric Verification service - Assure API will perform a database infrastructure upgrade between 05:00 and 05:30 CEST on the 23th of April 2025.
During this maintenance window a downtime is expected.
Apr 21, 13:38 CEST
Apr 22, 2025
Availability issues - Video verification
Resolved - This incident has been resolved.
Apr 22, 18:27 CEST
Update - We are continuing to monitor for any further issues.
Apr 22, 16:25 CEST
Update - We are continuing to monitor for any further issues.
Apr 22, 16:23 CEST
Update - We are continuing to monitor for any further issues.
Apr 22, 16:21 CEST
Update - We are continuing to monitor for any further issues.
Apr 22, 15:56 CEST
Monitoring - An incident is currently affecting the third party EID verification service

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Apr 22, 14:36 CEST
Availability issues - Assure API
Resolved - This incident has been resolved.
Apr 22, 13:01 CEST
Update - We are continuing to monitor for any further issues.
Apr 22, 11:12 CEST
Update - An incident affecting the third party EID verification service

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

A fix has been implemented and we are monitoring the results.
Apr 22, 10:36 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 22, 10:31 CEST
Investigating - We are currently investigating potential issues
Apr 22, 10:06 CEST
Third party maintenance - FTN Aktia
Completed - The scheduled maintenance has been completed.
Apr 22, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 19:00 CEST
Scheduled - We would like to inform you of a planned service outage affecting Aktia’s services, starting on Thursday, April 17, 2025, at 19:00 CEST. The outage is expected to be resolved by Tuesday, April 22, at 05:00 CEST at the latest. During this time, Aktia will be unavailable.

For more details, please see the provider's official update:
https://www.aktia.fi/fi/uutisarkisto/uutinen/2025/04/03/aktian-palveluissa-huoltokatko-17.4.-klo-20---22.4.-klo-6
Apr 15, 08:39 CEST
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Apr 16, 2025
Third party maintenance - FTN OP
Completed - The scheduled maintenance has been completed.
Apr 16, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 23:00 CEST
Scheduled - Maintenance on OP's services


Due to maintenance work, there could be occasional service breaks in OP's digital services, identification and online payments from 23.00 CEST on Tuesday 15 April to 2:00 CEST on Wednesday 16 April.
Apr 15, 11:44 CEST
Apr 15, 2025
Availability issues for OIDC for id.signicat.com
Resolved - This incident has been resolved.
Apr 15, 15:28 CEST
Monitoring - A fix has been implemented and we are currently monitoring the situation.
Apr 15, 14:56 CEST
Update - We are continuing to investigate this issue.
Apr 15, 14:40 CEST
Update - We are currently investigating availability issues for Signicat Paper
Apr 15, 14:23 CEST
Investigating - We are currently investigating availability issues for OIDC for id.signicat.com
Apr 15, 14:21 CEST
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025
Third party incident - FTN OP
Resolved - This incident has been resolved.
Apr 12, 14:30 CEST
Update - We are continuing to monitor their progression towards resolution.
Apr 12, 14:00 CEST
Monitoring - We are continuing to monitor their progression towards resolution.
Apr 12, 13:00 CEST
Investigating - An incident is currently affecting FTN OP

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Apr 12, 12:00 CEST
← Incident History Powered by Atlassian Statuspage