Signicat Status

All Systems Operational

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Welcome to Signicat's status page!

eID Hub - eIDs Operational

Audkenni App Operational

.beID Operational

Buypass Operational

Czech Bank iD Operational

DigiD Operational

DigiD CombiConnect Operational

eHerkenning Operational

eParaksts Operational

Email OTP Operational

Estonian ID Card Operational

Finnish Bank eIDs (FTN) Operational

Freja eID Operational

ID-Porten Operational

iDIN Operational

itsme Operational

MitID Operational

MobileID (OIDC) Operational

mojeID Operational

Norwegian BankID Operational

Personalausweis Operational

Samleikin Operational

Siths Operational

SK Mobile-ID Operational

Smart-ID Operational

SMS OTP Operational

SPID Operational

Swedish BankID Operational

Suomi.fi e-identification Operational

Swisscom AIS Operational

yes® Operational

eID Hub - Authentication protocols Operational

OpenID Connect Operational

SAML 2.0 Operational

Authentication API Operational

Enterprise Electronic Signatures Operational

Sign API Operational

PackagingService Operational

ArchiveService Operational

DocumentService Operational

SDS Operational

SealingService Operational

Qualified Timestamps (QTSA) Operational

Express Signature Operational

Signature API Operational

ID Document and Biometric Verification Operational

eIDV Provider: Signicat Paper Operational

eIDV Provider: Signicat PictureID Operational

eIDV Provider: Signicat VideoID Operational

eIDV Provider: Onfido Operational

eIDV Provider: ReadID Operational

Assure API Operational

WebID Operational

eIDV Provider: FaceTec Operational

ReuseID Operational

ReuseID API Operational

Assure API Operational

eIDV Provider: Signicat VideoID Operational

MobileID Operational

Data Verification Operational

BankID AML Operational

Brønnøysund Operational

Folkeregisteret Operational

Infotorg Operational

Kamer Van Koophandel (KvK) Operational

SurePay Operational

Data Verification Operational

Creditsafe Operational

Dun & Bradstreet (formerly Bisnode) Operational

OpenRegisters (Kausate) Operational

Ongoing Monitoring Operational

DSF Norway Operational

DVV Finland Operational

SPAR Sweden Operational

Trapets Operational

Global Solutions Identity Platform Operational

Onboarding API - eIDV Operational

Onboarding API - eID Hub Operational

Onboarding API - Signing Operational

Open Banking Hub Operational

Dokobit by Signicat Operational

Portal and Portal API Operational

Universal API Operational

Documents Gateway Operational

Identity Gateway Operational

Documents API Operational

Identity API Operational

MobileID Operational

Digital Evidence Management Operational

Signicat Identity Broker Operational

Sign API v2 Operational

OwnIdP Operational

My Signicat Operational

Signicat dashboard Operational

Express Authentication API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Third party maintenance - MitID Nov `3`, `2025` `17:30`-`19:30` CET

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Oct 29, 2025 - 12:27 CET

Third party maintenance - FTN S-Bank Nov `4`, `2025` `23:30` - Nov `5`, `2025` `05:30` CET

maintenance work will be carried out in S-mobile, online banking and on S-Bank's website. During the maintenance work, there may be occasional interruptions in S-mobile, online banking, s-pankki.fi website and in S-Bank's electronic identification with online banking credentials or S-mobile identification.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Oct 31, 2025 - 13:47 CET

Third party maintenance - FTN S-Bank Nov `8`, `2025` `20:00` - Nov `9`, `2025` `07:00` CET

S-Bank's online banking service and S-mobiili will be closed for a system update. During this time, S-Bank’s online banking service and S-mobiili will be out of service and S-Bank’s electronic identification is not available for electronic services.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Oct 31, 2025 - 13:49 CET

Third party maintenance - DigiD Nov `10`, `2025` `00:00`-`06:00` CET

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Oct 28, 2025 - 12:23 CET

Signicat hosting provider maintenance - Enterprise platform Nov `11`, `2025` `00:00`-`02:00` CET

Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Posted on Oct 03, 2025 - 11:30 CEST

Signicat hosting provider maintenance - Enterprise platform Dec `9`, `2025` `00:00`-`02:00` CET

Past Incidents

Nov 1, 2025

No incidents reported today.

Oct 31, 2025

Degraded performance - Headless Auth-API

Resolved - This incident has been resolved.
Oct 31, 16:49 CET

Update - We are continuing to monitor for any further issues.
Oct 31, 16:45 CET

Update - We are continuing to monitor for any further issues.
Oct 31, 16:27 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 31, 16:17 CET

Update - We are continuing to investigate this issue.
Oct 31, 16:05 CET

Investigating - We are currently observing degraded performance with headless, affecting integrations on API endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Oct 31, 15:51 CET

Degraded performance - Sign API v2

Resolved - This incident has been resolved.
Oct 31, 15:01 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 31, 14:40 CET

Investigating - We are currently observing degraded performance with Sign API v2. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Oct 31, 14:32 CET

Oct 30, 2025

Service Disruption for Data Verification - Bolagsverket

Resolved - This incident has been resolved.
Oct 30, 11:42 CET

Identified - The issue has been identified and a fix is being implemented.
Oct 30, 10:20 CET

Investigating - We are currently observing an outage affecting Data Verification - Bolagsverket. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Oct 30, 09:38 CET

Incident on 3rd party services - Smart ID & SK Mobile ID

Resolved - This incident has been resolved.
Oct 30, 08:55 CET

Update - We’re observing recovery on Smart-ID and SK Mobile-ID following mitigating actions from the third party providers.

We will continue to monitor for any further issues.
Oct 30, 08:28 CET

Monitoring - An incident is currently affecting Smart ID and SK Mobile ID

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Oct 30, 08:06 CET

Oct 29, 2025

Incident on 3rd party service - Norwegian BankID

Resolved - This incident has been resolved.
Oct 29, 23:52 CET

Update - The incident is still ongoing, with Norwegian BankID having degraded performance. We are continuing to monitor the situation.
Oct 29, 18:31 CET

Update - We are seeing increased performance for Norwegian BankID. We will continue monitoring.
Oct 29, 17:42 CET

Update - We are continuing to monitor the situation. Signature APIs are also affected by the 3rd party incident.
Oct 29, 17:15 CET

Monitoring - An incident is currently affecting Norwegian BankID.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Oct 29, 16:53 CET

Degraded performance - Express Authentication API

Resolved - This incident has been resolved.
Oct 29, 21:57 CET

Monitoring - We have confirmed issue with a 3rd party. We will continue monitoring.
Oct 29, 17:45 CET

Investigating - We are currently observing degraded performance with Express Authentication API. We believe this is due to a 3rd party incident, but we are continuing to look into the issue.
Oct 29, 17:38 CET

Intermittent performance issues affecting Sign API and QTSA

Resolved - This incident has been resolved.
Oct 29, 16:18 CET

Update - We are continuing to monitor for any further issues.
Oct 29, 14:51 CET

Monitoring - Services have been stabilized, but we are continuing to monitor and implement measures to ensure normal operations are fully restored.
Oct 29, 13:52 CET

Investigating - We are currently observing intermittent performance issues affecting the Sign API and QTSA components. Some integrations on signature.signicat.com endpoints may experience delayed responses or timeouts.

Our incident response team has been engaged and is actively investigating the root cause. Services have been stabilized in the short term, but we are continuing to monitor and implement measures to ensure normal operations are fully restored.
Oct 29, 13:18 CET

Third party maintenance - DigiD

Completed - The scheduled maintenance has been completed.
Oct 29, 04:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:00 CET

Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 28, 12:21 CET

Third party maintenance - Norwegian BankID OIDC

Completed - The scheduled maintenance has been completed.
Oct 29, 01:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:30 CET

Scheduled - Norwegian BankID will carry out a scheduled maintenance for OpenID Connect. Periodic instabilities might be seen during the change window.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 28, 15:35 CET

Degraded performance - Signicat Timestamping service

Resolved - This incident has been resolved.
Oct 29, 00:45 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 29, 00:30 CET

Investigating - We are currently observing degraded performance with Signicat Timestamping service. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Oct 29, 00:00 CET

Incident on 3rd party service - FTN (api.signicat.com)

Resolved - This incident has been resolved.
Oct 29, 00:02 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 28, 23:30 CET

Investigating - An incident is currently affecting FTN for integrations on api.signicat.com endpoints.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Oct 28, 22:50 CET

Oct 28, 2025

Degraded Performance for Signicat Enterprise integrations

Resolved - This incident has been resolved.
Oct 28, 23:35 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 28, 23:30 CET

Investigating - We are currently investigating an potential issue on our Enterprise platform.
Oct 28, 22:40 CET

Third party maintenance - eHerkenning (BSNk)

Completed - The scheduled maintenance has been completed.
Oct 28, 21:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 17:00 CET

Scheduled - BSNk will undergo a scheduled maintenance on the production environment and is unavailable during the maintenance window.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 28, 12:16 CET

Incident on 3rd party service - iDIN: ASN Bank and Regiobank

Resolved - This incident has been resolved.
Oct 28, 15:33 CET

Update - The method has stabilized and we are seeing recovery on success rates.
We will continue to monitor the progression.
Oct 28, 10:57 CET

Monitoring - An incident is currently affecting iDIN: ASN Bank and Regiobank

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Oct 28, 09:38 CET

MobileID & ReuseID maintenance

Completed - The scheduled maintenance has been completed.
Oct 28, 01:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 00:00 CET

Scheduled - During the maintenance window, Signicat will upgrade MobileID and ReuseID backend services.

The MobileID service and any dependant service will have reduced availability during the maintenance window.
Oct 10, 15:17 CEST

Oct 27, 2025

Incident on 3rd party service - MitID (CPR)

Resolved - This incident has been resolved.
Oct 27, 22:25 CET

Update - An incident is currently affecting MitID with CPR match:
https://digitaliser.dk/mitid/nyt-fra-mitid/2025/okt/driftsforstyrrelser-mitid

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Oct 27, 21:32 CET

Monitoring - We're seeing stability, and are still looking into what happened.
Oct 27, 21:11 CET

Investigating - We are currently observing degraded performance with MitID, affecting integrations on "id.signicat.com" and "api.signicat.com" endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Oct 27, 20:57 CET

Oct 26, 2025

Third party maintenance - multiple FTN banks

Completed - The scheduled maintenance has been completed.
Oct 26, 14:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 02:00 CET

Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

- Aktia
- OmaSP
- POP
- Säästöpankki
Oct 23, 12:18 CEST

An incident is currently affecting FTN OP

Resolved - This incident has been resolved.
Oct 26, 08:15 CET

Monitoring - An incident is currently affecting FTN OP

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Oct 25, 23:34 CEST

Third party maintenance - Norwegian BankID

Completed - The scheduled maintenance has been completed.
Oct 26, 02:55 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 01:55 CEST

Scheduled - BankID App might experience instabilities during the Winter time switch.

Components affected:
BankID App - Authentication (OTP)
BankID App - Activation

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 10, 09:51 CEST

Oct 25, 2025

Oct 24, 2025

Incident on 3rd party service - FTN Danske Bank

Resolved - This incident has been resolved.
Oct 24, 15:00 CEST

Monitoring - An incident is currently affecting FTN Danske Bank

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Oct 24, 13:31 CEST

Third Party incident - Audkenni

Resolved - This incident has been resolved.
Oct 24, 09:59 CEST

Update - We have implemented a temporary mitigation that has improved performance for Audkenni authentication and signing in Dokobit services. However some intermittent failures may still occur.
Oct 24, 09:07 CEST

Update - We are seeing an major outage for Audkenni and is working to address the issue to the best of our possibility.
Oct 23, 23:23 CEST

Update - We are continuing to monitor for any further issues.
Oct 23, 16:00 CEST

Update - We are continuing to monitor for any further issues.
Oct 23, 15:14 CEST

Update - We are continuing to monitor for any further issues.
Oct 23, 13:43 CEST

Update - We have implemented further temporary mitigations that has improved performance for Audkenni authentication in Dokobit services. However some intermittent failures may still occur.
Oct 23, 11:33 CEST

Monitoring - We are continuing to monitor their progression towards resolution
Oct 23, 08:36 CEST

Update - We are continuing to monitor their progression towards resolution
Oct 23, 08:30 CEST

Identified - We are continuing to monitor their progression towards resolution
Oct 22, 20:00 CEST

Investigating - An incident is currently affecting Audkenni

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution
Oct 22, 13:30 CEST

Incident on 3rd party service - Data Verification Source - DK-CPR ( Denmark Population registry)

Resolved - This incident has been resolved.
Oct 24, 07:45 CEST

Monitoring - An incident is currently affecting DK-CPR ( Denmark Population registry).

Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Oct 24, 00:00 CEST

Third party maintenance - WebID

Completed - The scheduled maintenance has been completed.
Oct 24, 01:15 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 00:15 CEST

Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 23, 17:13 CEST

Third party maintenance - SK ID Solutions

Completed - The scheduled maintenance has been completed.
Oct 24, 00:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 22:00 CEST

Scheduled - Scheduled maintenance on SK ID Solutions' IT infrastructure.
Estonian Mobile-ID service may experience brief interruptions. Maintenance works will provide more confidentiality, integrity and availability to assure the quality of their services.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 17, 09:25 CEST

Oct 23, 2025

Degraded performance - SBID-Sign for Enterprise Platform

Resolved - This incident has been resolved.
Oct 23, 18:00 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 23, 17:42 CEST

Identified - We are currently observing degraded performance with Sign-API, affecting integrations on id.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Oct 23, 17:31 CEST

Oct 22, 2025

Degraded performance - Sign API v2

Resolved - This incident has been resolved.
Oct 22, 18:55 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 18:33 CEST

Degraded perfomance - Norwegian BankID

Resolved - This incident has been resolved.
Oct 22, 13:26 CEST

Identified - The issue has been identified and a fix is being implemented.
Oct 22, 13:20 CEST

Investigating - We are currently observing degraded performance with Norwegian BankID, affecting some integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Oct 22, 12:56 CEST

Incident on 3rd party service - FTN OP

Resolved - This incident has been resolved.
Oct 22, 08:22 CEST

Oct 21, 2025

Third party maintenance - DigiD Authorisation

Completed - The scheduled maintenance has been completed.
Oct 21, 06:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 00:00 CEST

Scheduled - The service will be unavailable during the maintenance.
Oct 10, 10:21 CEST

Oct 20, 2025

Incident on 3rd party service - Assure API provider: Onfido

Resolved - This incident has been resolved.
Oct 20, 15:13 CEST

Update - A fix has been implemented for the issue.
We are continuing to monitor
Oct 20, 14:38 CEST

Monitoring - An incident is currently affecting Onfido with increased turnaround time for document check and processing in EU region.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Oct 20, 14:10 CEST

Incident on 3rd party service - eHerkenning

Resolved - This incident have been resolved.
Oct 20, 13:17 CEST

Monitoring - An incident is currently affecting eHerkenning

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Oct 20, 12:09 CEST

Oct 19, 2025

Third party maintenance - Norwegian BankID

Completed - The scheduled maintenance has been completed.
Oct 19, 02:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 00:00 CEST

Scheduled - Please be informed that Norwegian BankID will be undergoing scheduled maintenance.

Expected Downtime: Between 12:30 AM – 1:30 AM

During this time, service interruptions may occur.
Oct 17, 16:50 CEST

Oct 18, 2025

Third party maintenance - Norwegian BankID (app)

Completed - The scheduled maintenance has been completed.
Oct 18, 03:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 00:00 CEST

Scheduled - Our eID connection towards this 3rd party service is running but users might experience brief interruptions in activation and authentication when using the BankID App as a result of their maintenance.
Oct 17, 23:17 CEST

Third party maintenance - FTN Mobiilivarmenne

Completed - The scheduled maintenance has been completed.
Oct 18, 02:48 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 22:48 CEST

Scheduled - Maintenance work will be carried out on Telia’s identification services, during which users will not be able to authenticate on websites using Mobile ID.

The maintenance will begin on 17 October 2025 at 22:00 CEST.
Estimated completion time: 18 October 2025 at 02:00 CEST.
Oct 17, 22:47 CEST

All Systems Operational

About This Site

Scheduled Maintenance

Third party maintenance - MitID Nov 3, 2025 17:30-19:30 CET

Third party maintenance - FTN S-Bank Nov 4, 2025 23:30 - Nov 5, 2025 05:30 CET

Third party maintenance - FTN S-Bank Nov 8, 2025 20:00 - Nov 9, 2025 07:00 CET

Third party maintenance - DigiD Nov 10, 2025 00:00-06:00 CET

Signicat hosting provider maintenance - Enterprise platform Nov 11, 2025 00:00-02:00 CET