Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance. Posted on
Jan 27, 2026 - 15:31 CET
Completed -
The scheduled maintenance has been completed.
Feb 5, 22:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 18:00 CET
Scheduled -
Personalausweis - The production D-Trust eID service will be updated from ID-PANSTAR version 4.2.0 to version 4.3.0.
Version 4.3.0 includes operational improvements and also provides an updated ID-PANSTAR SDK version 4.3.0. (Please refer to the standard release notes for details.)
Brief interruptions may occur due to the update.
Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Jan 30, 18:46 CET
Completed -
The scheduled maintenance has been completed.
Feb 5, 06:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 22:00 CET
Scheduled -
Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Jan 29, 12:28 CET
Resolved -
This incident has been resolved.
Feb 3, 09:57 CET
Investigating -
We are currently observing degraded performance with OpenID Connect and Authentication API, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Feb 3, 09:39 CET
Resolved -
This incident has been resolved.
Jan 31, 19:00 CET
Investigating -
We are currently observing degraded performance with Signicat VideoID. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Jan 31, 18:30 CET
Resolved -
This incident has been resolved.
Jan 30, 23:37 CET
Monitoring -
We are currently observing degraded performance with Signicat VideoID. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Jan 30, 23:16 CET
Resolved -
This incident has been resolved.
Jan 30, 13:07 CET
Monitoring -
We are currently observing degraded performance with Signicat VideoID. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Jan 30, 12:46 CET
Resolved -
This incident has been resolved.
Jan 29, 17:01 CET
Monitoring -
We are currently observing degraded performance with Signicat VideoID. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Jan 29, 16:40 CET
Completed -
The scheduled maintenance has been completed.
Jan 27, 07:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 06:00 CET
Scheduled -
Planned downtime of Erhvervsstyrelsen webservices due to certificate replacement.
Erhvervsstyrelsen has announced planned downtime of all webservices due to replacement of security certificates.
Affected services: Integrations relying on the webservice, including flows using MitID Business and lookups against the information source dk-cvr (Danish business registry).
Important information: During the period, errors or missing responses may occur when calling the webservices which may affect access to related functionality in dependent systems. We recommend taking this into account in your internal systems to minimize errors in data transfers or service calls.
Erhvervsstyrelsen is working to keep the interruption as short as possible.
Jan 22, 13:36 CET
Resolved -
This incident has been resolved.
Jan 26, 13:03 CET
Monitoring -
A fix has been implemented and we are currently monitoring the results.
Jan 26, 12:34 CET
Investigating -
We are currently observing degraded performance with the Express Sign API, and are currently investigating the issue.
Jan 26, 12:27 CET
Resolved -
WebID confirms that the implemented fix is working. The issue has been resolved. All automated products using biometric scan are working again.
Jan 26, 11:13 CET
Investigating -
Production outage - biometric scan for automated products WebID is currently investigating an issue with the biometric scan for our automated product. Due to a certificate change performed by WebID's service provider, any requests to perform biometric checks are currently failing.
Jan 26, 10:46 CET
Resolved -
This incident has been resolved.
Jan 25, 13:40 CET
Update -
We are continuing to monitor for any further issues.
Jan 25, 13:22 CET
Update -
Maintenance has been extended. We will continue monitoring.
Jan 25, 07:00 CET
Monitoring -
Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Jan 25, 00:00 CET