All Systems Operational

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Welcome to Signicat's status page!

eID Hub - eIDs ? Operational
.beID ? Operational
Buypass ? Operational
Czech Bank iD ? Operational
DigiD ? Operational
eHerkenning ? Operational
Email OTP ? Operational
Estonian ID Card ? Operational
Finnish Bank eIDs (FTN) ? Operational
Freja eID ? Operational
ID-Porten ? Operational
iDIN ? Operational
itsme ? Operational
MitID ? Operational
MobileID (OIDC) ? Operational
mojeID ? Operational
Norwegian BankID ? Operational
Personalausweis ? Operational
Samleikin ? Operational
Siths ? Operational
SK Mobiil ID ? Operational
Smart-ID ? Operational
SMS OTP ? Operational
SPID ? Operational
Swedish BankID ? Operational
Suomi.fi e-identification ? Operational
Swisscom AIS Operational
Swisscom with nPA onboarding Operational
yes® Operational
eID Hub - Authentication protocols ? Operational
OpenID Connect ? Operational
SAML 2.0 ? Operational
Authentication API ? Operational
Enterprise Electronic Signatures ? Operational
Sign API ? Operational
PackagingService ? Operational
ArchiveService ? Operational
DocumentService ? Operational
SDS ? Operational
SealingService ? Operational
Qualified Timestamps (QTSA) ? Operational
Express Signature ? Operational
Signature API ? Operational
ID Document and Biometric Verification ? Operational
eIDV Provider: Signicat Paper ? Operational
eIDV Provider: Signicat PictureID ? Operational
eIDV Provider: Signicat VideoID ? Operational
eIDV Provider: Onfido ? Operational
eIDV Provider: ReadID ? Operational
Assure API ? Operational
WebID ? Operational
ReuseID ? Operational
ReuseID API ? Operational
Assure API ? Operational
eIDV Provider: Signicat VideoID ? Operational
MobileID ? Operational
Data Verification ? Operational
BankID AML Operational
Brønnøysund Operational
Folkeregisteret Operational
Infotorg Operational
Kamer Van Koophandel (KvK) Operational
SurePay Operational
Data Verification (Express) ? Operational
Creditsafe Operational
Dun & Bradstreet (formerly Bisnode) Operational
Ongoing Monitoring ? Operational
DSF Norway Operational
DVV Finland Operational
SPAR Sweden Operational
Trapets Operational
Global Solutions Identity Platform Operational
Onboarding API - eIDV Operational
Onboarding API - eID Hub Operational
Onboarding API - Signing Operational
Open Banking Hub Operational
Dokobit by Signicat Operational
Portal ? Operational
Documents Gateway ? Operational
Identity Gateway ? Operational
Documents and Identity API ? Operational
MobileID ? Operational
Digital Evidence Management ? Operational
Signicat Identity Broker ? Operational
OwnIdP ? Operational
My Signicat ? Operational
Signicat dashboard ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Third party maintenance - Norwegian BankID OIDC Jul 1, 2025 23:30 - Jul 2, 2025 02:00 CEST

OpenID connect will have a maintenance. Periodic instabilities might be seen during the change window.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Jun 27, 2025 - 10:27 CEST

Signicat hosting provider maintenance - Enterprise platform Aug 12, 2025 00:00-02:00 CEST

Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Posted on Jun 30, 2025 - 15:21 CEST

Signicat hosting provider maintenance - Enterprise platform Sep 9, 2025 00:00-02:00 CEST

Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Posted on Jun 30, 2025 - 15:21 CEST
Jul 1, 2025

No incidents reported today.

Jun 30, 2025
Availability issues for videoID
Resolved - This incident has been resolved.
Jun 30, 13:50 CEST
Monitoring - A fix has been implemented and we are currently monotoring the situation.
Jun 30, 13:26 CEST
Investigating - We are currently investigating an issue with VideoID
Jun 30, 12:36 CEST
Incident on 3rd party service for MitID-Business
Resolved - This incident has been resolved.
Jun 30, 13:37 CEST
Update - We see improvement in performance, but will continue to monitor the situation.
Jun 30, 13:24 CEST
Monitoring - An incident is currently affecting MitID-Business

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Jun 30, 12:20 CEST
Investigating - Incident on 3rd party service for MitID-business
Jun 30, 12:04 CEST
Jun 29, 2025
Incident on 3rd party service - FTN Nordea
Resolved - This incident has been resolved.
Jun 29, 22:16 CEST
Investigating - An incident is currently affecting FTN Nordea

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Jun 29, 21:22 CEST
Jun 28, 2025

No incidents reported.

Jun 27, 2025
Incident on 3rd party service - Lithuania Mobiil-ID
Resolved - This incident has been resolved.
Jun 27, 18:10 CEST
Monitoring - An incident is currently affecting Lithuania Mobiil-ID

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Jun 27, 13:44 CEST
Availability issues for VideoID
Resolved - This incident has been resolved.
Jun 27, 15:21 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 27, 14:50 CEST
Update - VideoID is a experiencing unavailability issues, see list of components affected for details.
We are working on recovering from the situation.
Jun 27, 13:44 CEST
Update - We are continuing to investigate this issue.
Jun 27, 13:34 CEST
Investigating - VideoID is a experiencing unavailability issues, see list of components affected for details.

We are working on recovering from the situation.
Jun 27, 13:13 CEST
Third party maintenance - Norwegian BankID
Completed - The scheduled maintenance has been completed.
Jun 27, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 11:00 CEST
Scheduled - Norwegian BankID will be undergoing scheduled maintenance during this time.
Minor impact is expected during the maintenance period.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Jun 27, 10:30 CEST
Availability issues for VideoID
Resolved - This incident has been resolved.
Jun 27, 09:22 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 27, 08:50 CEST
Identified - The issue has been identified and a fix is being implemented.
Jun 27, 08:46 CEST
Investigating - VideoID is currently experiencing unavailability issues, see list of components affected for details.

We are working on recovering from the situation.
Jun 27, 08:34 CEST
Jun 26, 2025
Availability issues - VideoID
Resolved - This incident has been resolved.
Jun 26, 22:11 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 26, 21:57 CEST
Identified - The issue has been identified and a fix is being implemented.
Jun 26, 21:40 CEST
Investigating - Some of our services are experiencing unavailability issues, see list of components affected for details.

We are working on recovering from the situation.
Jun 26, 21:30 CEST
QES Sign degraded
Resolved - This incident has been resolved.
Jun 26, 17:29 CEST
Update - Our service performance is influenced due to issues from provider UANATACA, we follow up with them closely.
Jun 26, 16:13 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 26, 15:58 CEST
Identified - UANATACA provider issues
Jun 26, 15:49 CEST
Jun 25, 2025
Incident on 3rd party service - FTN Nordea
Resolved - This incident has been resolved.
Jun 25, 07:35 CEST
Update - We are continuing to monitor the situation and will provide a new update at 08:00 CEST
Jun 24, 23:57 CEST
Monitoring - An incident is currently affecting FTN Nordea
Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.
We are monitoring their progression towards resolution.
Jun 24, 22:31 CEST
Jun 24, 2025
Availability issues - VideoID
Resolved - This incident has been resolved.
Jun 24, 09:00 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 24, 08:46 CEST
Investigating - VideoID is currently experiencing unavailability issues.
We are currently working on investigating the situation.
Jun 24, 08:37 CEST
Jun 23, 2025
Availability issues - VideoID
Resolved - This incident has been resolved.
Jun 23, 18:12 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 23, 17:56 CEST
Investigating - VideoID is currently experiencing unavailability issues.
We are currently working on investigating the situation.
Jun 23, 17:42 CEST
Third party issues with eID - eHerkenning
Resolved - This incident has been resolved.
Jun 23, 12:10 CEST
Monitoring - An incident is currently affecting eHerkenning

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Jun 23, 11:18 CEST
Investigating - We're experiencing an increase in started transactions with eHerkenning.
Jun 23, 11:09 CEST
Third party maintenance - MitID
Completed - The scheduled maintenance has been completed.
Jun 23, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 04:00 CEST
Scheduled - MitID application service window on 23/06/2025 from 04:00 hours to 12:00 hours (CEST) with a new version of MitID to be deployed on the production environment.

No downtime is expected during the service window.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Jun 19, 13:05 CEST
Incident on 3rd party service - WebID
Resolved - WebID applied an fix for the resolution at 10:18 and has been monitoring until resolution.
Jun 23, 10:32 CEST
Monitoring - An incident is currently affecting WebID
Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Jun 23, 10:13 CEST
Issues with Personalausweis
Resolved - This incident has been resolved.
Jun 23, 10:25 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 23, 09:59 CEST
Investigating - We are investigating issues with eID Personalausweis.
Jun 23, 08:59 CEST
Third party maintenance - ReadID
Completed - The scheduled maintenance has been completed.
Jun 23, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 07:00 CEST
Scheduled - The service will be unavailable during some time of the 60 minute service-window. During the window, mobile apps might experience issues due to being unable to reach the server, or due to error-messages from their server.
Jun 5, 10:02 CEST
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025
Incident on 3rd party service - Norwegian BankID
Resolved - This incident has been resolved.
Jun 20, 16:45 CEST
Update - We see improvement in performance, but will continue to monitor.
Jun 20, 16:28 CEST
Monitoring - An incident is currently affecting Norwegian BankID

Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Jun 20, 16:24 CEST
Investigating - We are currently investigating this issue.
Jun 20, 16:19 CEST
Jun 19, 2025
Third party maintenance - Buypass
Completed - The scheduled maintenance has been completed.
Jun 19, 08:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 07:01 CEST
Scheduled - Buypass is migrating the OCSP service in the production environment to a new platform.

During the migration period, the service may experience intermittent instability.
Please note that this maintenance does not introduce any changes to functionality.

The service was successfully migrated in the Test4 environment on June 12, 2025, and we encourage all customers to verify relevant functionality in our test environment if this has not already been done.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Jun 18, 14:40 CEST
Third party maintenance - Norwegian BankID
Completed - The scheduled maintenance has been completed.
Jun 19, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 07:00 CEST
Scheduled - One BankID's vendors is performing maintenance. During the maintenance window, both Activation and Authentication with the BankID App using ID Check and relegitimation using ID Check will not be available. The users attempting to do ID check in BankID App will be shown "Service not available" during this window.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Jun 10, 13:24 CEST
Third party maintenance - Smart-ID
Completed - The scheduled maintenance has been completed.
Jun 19, 00:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 22:00 CEST
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

From 22:00 until 02:30 maintenance works may cause short interruptions in all SK services.
From 23:30 until 00:30 maintenance will cause up to 30-minute interruption in Lithuanian Mobile-ID service usage and issuance.
Jun 12, 10:23 CEST
Jun 18, 2025
Third party maintenance - MitID
Completed - The scheduled maintenance has been completed.
Jun 18, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 04:00 CEST
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

No downtime is expected during the service window
Jun 12, 14:35 CEST
Incident on 3rd party service - MitID
Resolved - Incident resolved. We are seeing steady activity. 3rd party confirms operational.
Jun 18, 07:08 CEST
Update - We are seeing successful transactions and are still monitoring 3rd party progression towards resolution.
Jun 18, 06:46 CEST
Monitoring - An incident is currently affecting MitID
We are monitoring their progression towards resolution.
Jun 18, 05:58 CEST
Investigating - We are currently investigating a major outage with Mitid
Jun 18, 05:35 CEST
Jun 17, 2025
Third party maintenance - Norwegian BankID
Completed - The scheduled maintenance has been completed.
Jun 17, 04:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 23:00 CEST
Scheduled - Scheduled maintenance for BankID Services - CM-4846

One of BankID's vendors is performing maintenance. During the maintenance window, services might experience a slight instability.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Jun 11, 10:05 CEST
Third party maintenance - Enterprise platform
Completed - The scheduled maintenance has been completed.
Jun 17, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 00:00 CEST
Scheduled - Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Mar 28, 13:59 CET
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