All Systems Operational

About This Site

Welcome to Signicat's status page!

eID Hub - eIDs ? Operational
Audkenni App ? Operational
.beID ? Operational
Buypass ? Operational
Czech Bank iD ? Operational
DigiD ? Operational
DigiD CombiConnect ? Operational
eHerkenning ? Operational
eParaksts ? Operational
Email OTP ? Operational
Estonian ID Card ? Operational
Finnish Bank eIDs (FTN) ? Operational
Freja eID ? Operational
ID-Porten ? Operational
iDIN ? Operational
itsme ? Operational
MitID ? Operational
MobileID (OIDC) ? Operational
mojeID ? Operational
Norwegian BankID ? Operational
Personalausweis ? Operational
Samleikin ? Operational
Siths ? Operational
SK Mobile-ID ? Operational
Smart-ID ? Operational
SMS OTP ? Operational
SPID ? Operational
Swedish BankID ? Operational
Suomi.fi e-identification ? Operational
Swisscom AIS Operational
yes® Operational
eID Hub - Authentication protocols ? Operational
OpenID Connect ? Operational
SAML 2.0 ? Operational
Authentication API ? Operational
Enterprise Electronic Signatures ? Operational
Sign API ? Operational
PackagingService ? Operational
ArchiveService ? Operational
DocumentService ? Operational
SDS ? Operational
SealingService ? Operational
Qualified Timestamps (QTSA) ? Operational
Express Signature ? Operational
Signature API ? Operational
ID Document and Biometric Verification ? Operational
eIDV Provider: Signicat Paper ? Operational
eIDV Provider: Signicat PictureID ? Operational
eIDV Provider: Signicat VideoID ? Operational
eIDV Provider: Onfido ? Operational
eIDV Provider: ReadID ? Operational
Assure API ? Operational
WebID ? Operational
eIDV Provider: FaceTec ? Operational
ReuseID ? Operational
ReuseID API ? Operational
Assure API ? Operational
eIDV Provider: Signicat VideoID ? Operational
MobileID ? Operational
Passkeys ? Operational
Data Verification ? Operational
BankID AML Operational
Brønnøysund Operational
Folkeregisteret Operational
Infotorg Operational
Kamer Van Koophandel (KvK) Operational
SurePay Operational
Data Verification ? Operational
Creditsafe Operational
Dun & Bradstreet (formerly Bisnode) Operational
OpenRegisters (Kausate) Operational
Ongoing Monitoring ? Operational
DSF Norway Operational
DVV Finland Operational
SPAR Sweden Operational
Trapets Operational
Global Solutions Identity Platform Operational
Onboarding API - eIDV Operational
Onboarding API - eID Hub Operational
Onboarding API - Signing Operational
Open Banking Hub Operational
Dokobit by Signicat ? Operational
Portal and Portal API ? Operational
Universal API ? Operational
Documents Gateway ? Operational
Identity Gateway ? Operational
Documents API ? Operational
Identity API ? Operational
MobileID ? Operational
Digital Evidence Management ? Operational
Signicat Identity Broker ? Operational
Sign API v2 ? Operational
OwnIdP ? Operational
My Signicat ? Operational
Signicat dashboard ? Operational
Express Authentication API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Third party maintenance - Multiple FTN Banks Nov 16, 2025 03:00-14:00 CET

In order to provide high-quality services for its customers, Samlink will carry out maintenance work on Sunday 16 November 2025 from 03:00 CET to 14:00 CET

The maintenance will cause an interruption in the services of the following banks:
- Aktia
- OmaSP
- POP
- Säästöpankki

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Nov 12, 2025 - 10:38 CET

Third party maintenance -FTN S-bank Nov 19, 2025 22:00 - Nov 20, 2025 06:00 CET

S-Bank's online banking service and S-mobiili will be closed for a system update. During this time, S-Bank’s online banking service and S-mobiili will be out of service and S-Bank’s electronic identification is not available for electronic services.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Nov 14, 2025 - 13:59 CET

Third party maintenance - Norwegian BankID Nov 20, 2025 23:00 - Nov 21, 2025 06:00 CET

Scheduled maintenance on RA Interface BankID

BankID will be undergoing scheduled maintenance during this time.
There is intermittent impact expected during the maintenance.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Nov 06, 2025 - 13:24 CET

Signicat hosting provider maintenance - Enterprise platform Dec 9, 2025 00:00-02:00 CET

Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Posted on Oct 03, 2025 - 11:32 CEST
Nov 14, 2025
Third party maintenance - SK ID Solutions
Completed - The scheduled maintenance has been completed.
Nov 14, 01:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 22:00 CET
Scheduled - Please be advised that SK ID Solutions will be performing scheduled maintenance on their IT infrastructure.

During this time, the Lithuanian Mobile-ID and Estonian Mobile-ID services may experience short interruptions.

This maintenance aims to improve the confidentiality, integrity, and availability of their services. They will do their utmost to keep any disruptions as brief as possible.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Nov 6, 12:51 CET
Nov 13, 2025
Incident on 3rd party service - Norwegian BankID High
Resolved - This incident has been resolved.
Nov 13, 20:31 CET
Update - We are seeing increased success rate and will continue to monitor until complete resolution.
Nov 13, 20:18 CET
Monitoring - An incident is currently affecting Norwegian BankID High.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Nov 13, 19:51 CET
Nov 12, 2025

No incidents reported.

Nov 11, 2025
Partial outage - Itsme - affecting QES Sign
Resolved - This incident has been resolved.
Nov 11, 15:49 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 15:07 CET
Update - We are continuing to work on a fix for this issue.
Nov 11, 13:32 CET
Update - We are continuing to work on a fix for this issue.
Nov 11, 11:08 CET
Update - We are still observing major degraded performance with Itsme, affecting sign integrations on id.signicat.com endpoint.
Nov 11, 09:01 CET
Update - We are continuing to work on a fix for this issue. Our next update will be provided tomorrow at 09:00 CET.
Nov 10, 20:30 CET
Update - We are continuing to work on a fix for this issue.
Nov 10, 19:33 CET
Update - We are continuing to work on a fix for this issue.
Nov 10, 17:51 CET
Identified - We have identified the issue and are actively working on a resolution.
Nov 10, 16:47 CET
Update - We are continuing to investigate this issue.
Nov 10, 15:38 CET
Update - We are continuing to investigate this issue.
Nov 10, 13:21 CET
Update - We are continuing to investigate this issue.
Nov 10, 12:17 CET
Investigating - We are currently observing degraded performance with Itsme, affecting integrations on id.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Nov 10, 11:39 CET
Signicat hosting provider maintenance - Enterprise platform
Completed - The scheduled maintenance has been completed.
Nov 11, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 00:00 CET
Scheduled - Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Oct 3, 11:30 CEST
Nov 10, 2025
Third party maintenance - DigiD
Completed - The scheduled maintenance has been completed.
Nov 10, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 00:00 CET
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 28, 12:23 CET
Nov 9, 2025
Third party maintenance - FTN S-Bank
Completed - The scheduled maintenance has been completed.
Nov 9, 07:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 20:00 CET
Scheduled - S-Bank's online banking service and S-mobiili will be closed for a system update. During this time, S-Bank’s online banking service and S-mobiili will be out of service and S-Bank’s electronic identification is not available for electronic services.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 31, 13:49 CET
Third party maintenance - Norwegian BankID
Completed - The scheduled maintenance has been completed.
Nov 9, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 00:00 CET
Scheduled - Norwegian BankID will carry out a scheduled maintenance on the 9th of November. Users may experience brief interruptions in activation and authentication when using the app.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Nov 7, 15:39 CET
Nov 8, 2025
Third party maintenance - KVK
Completed - The scheduled maintenance has been completed.
Nov 8, 14:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 06:00 CET
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

During this maintenance period, you may experience disruption of service towards the KVK API and the KVK Dataservice.
Nov 4, 13:25 CET
Nov 7, 2025
VideoID instability
Resolved - This incident has been resolved.
Nov 7, 15:03 CET
Update - We are continuing to monitor for any further issues.
Nov 7, 14:22 CET
Monitoring - A fix has been implemented and we are monitoring the results
Nov 7, 14:09 CET
Update - We are continuing to investigate the issue.
Nov 7, 13:51 CET
Update - We are continuing to investigate the issue.
Nov 7, 13:34 CET
Investigating - We are currently experiencing instabilites regarding VideoID. We are investigating the issue.
Nov 7, 13:15 CET
Nov 6, 2025

No incidents reported.

Nov 5, 2025
Incident on 3rd party service - Norwegian BankID
Resolved - This incident has been resolved.
Nov 5, 14:22 CET
Update - We are continuing to monitor for any further issues.
Nov 5, 14:03 CET
Monitoring - An incident is currently affecting Norwegian BankID
Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Nov 5, 13:42 CET
Third party maintenance - FTN S-Bank
Completed - The scheduled maintenance has been completed.
Nov 5, 05:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:30 CET
Scheduled - maintenance work will be carried out in S-mobile, online banking and on S-Bank's website. During the maintenance work, there may be occasional interruptions in S-mobile, online banking, s-pankki.fi website and in S-Bank's electronic identification with online banking credentials or S-mobile identification.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 31, 13:47 CET
Third party maintenance - Norwegian BankID
Completed - The scheduled maintenance has been completed.
Nov 5, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:00 CET
Scheduled - During this maintenance window, BankID OIDC Clients will be updated to API version 4.
No downtime is expected during the window.

For more details, see the full notice at https://developer.bankid.no/bankid-oidc-provider/important-updates-04-2025/

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Nov 4, 12:19 CET
Nov 4, 2025
Nov 3, 2025
Third party maintenance - MitID
Completed - The scheduled maintenance has been completed.
Nov 3, 19:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 17:30 CET
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 29, 12:27 CET
Degraded performance - Suomi.fi
Resolved - This incident has been resolved.
Nov 3, 14:17 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 3, 13:46 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 3, 13:34 CET
Investigating - We are currently observing degraded performance with suomi.fi, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Nov 3, 11:00 CET
Third party maintenance - WebID
Resolved - This incident has been resolved.
Nov 3, 00:26 CET
Monitoring - WebID data centre are carrying out maintenance work.

The work will affect the WebID productive environment. The system will be unavailable while the maintenance is carried out.
Components affected:
WebID Products (AccountID, AutoID, avsID, eID, SignID, SignID Direct, TrueID, VideoID, VisualID).

Our connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Nov 3, 00:00 CET
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025
Degraded performance - Headless Auth-API
Resolved - This incident has been resolved.
Oct 31, 16:49 CET
Update - We are continuing to monitor for any further issues.
Oct 31, 16:45 CET
Update - We are continuing to monitor for any further issues.
Oct 31, 16:27 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 31, 16:17 CET
Update - We are continuing to investigate this issue.
Oct 31, 16:05 CET
Investigating - We are currently observing degraded performance with headless, affecting integrations on API endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Oct 31, 15:51 CET
Degraded performance - Sign API v2
Resolved - This incident has been resolved.
Oct 31, 15:01 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 31, 14:40 CET
Investigating - We are currently observing degraded performance with Sign API v2. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Oct 31, 14:32 CET
← Incident History Powered by Atlassian Statuspage