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Welcome to Signicat's status page!

eID Hub - eIDs ? Operational
.beID ? Operational
Buypass ? Operational
Czech Bank iD ? Operational
DigiD ? Operational
eHerkenning ? Operational
Email OTP ? Operational
Estonian ID Card ? Operational
Finnish Bank eIDs (FTN) ? Operational
Freja eID ? Operational
ID-Porten ? Operational
iDIN ? Operational
itsme ? Operational
MitID ? Operational
MobileID (OIDC) ? Operational
mojeID ? Operational
Norwegian BankID ? Operational
Personalausweis ? Operational
Samleikin ? Operational
Siths ? Operational
SK Mobiil ID ? Operational
Smart-ID ? Operational
SMS OTP ? Operational
SPID ? Operational
Swedish BankID ? Operational
Suomi.fi e-identification ? Operational
Swisscom AIS Operational
yes® Operational
eID Hub - Authentication protocols ? Operational
OpenID Connect ? Operational
SAML 2.0 ? Operational
Authentication API ? Operational
Enterprise Electronic Signatures ? Operational
Sign API ? Operational
PackagingService ? Operational
ArchiveService ? Operational
DocumentService ? Operational
SDS ? Operational
SealingService ? Operational
Qualified Timestamps (QTSA) ? Operational
Express Signature ? Operational
Signature API ? Operational
ID Document and Biometric Verification ? Operational
eIDV Provider: Signicat Paper ? Operational
eIDV Provider: Signicat PictureID ? Operational
eIDV Provider: Signicat VideoID ? Operational
eIDV Provider: Onfido ? Operational
eIDV Provider: ReadID ? Operational
Assure API ? Operational
WebID ? Operational
ReuseID ? Operational
ReuseID API ? Operational
Assure API ? Operational
eIDV Provider: Signicat VideoID ? Operational
MobileID ? Operational
Data Verification ? Operational
BankID AML Operational
Brønnøysund Operational
Folkeregisteret Operational
Infotorg Operational
Kamer Van Koophandel (KvK) Operational
SurePay Operational
Data Verification (Express) ? Operational
Creditsafe Operational
Dun & Bradstreet (formerly Bisnode) Operational
Ongoing Monitoring ? Operational
DSF Norway Operational
DVV Finland Operational
SPAR Sweden Operational
Trapets Operational
Global Solutions Identity Platform Operational
Onboarding API - eIDV Operational
Onboarding API - eID Hub Operational
Onboarding API - Signing Operational
Open Banking Hub Operational
Dokobit by Signicat ? Operational
Portal ? Operational
Universal API ? Operational
Documents Gateway ? Operational
Identity Gateway ? Operational
Documents and Identity API ? Operational
MobileID ? Operational
Digital Evidence Management ? Operational
Signicat Identity Broker ? Operational
Sign API v2 ? Operational
OwnIdP ? Operational
My Signicat ? Operational
Signicat dashboard ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Third party maintenance - SK ID Solutions Sep 18, 2025 22:00 - Sep 19, 2025 01:00 CEST

SK ID Solutions will be performing regular redundancy testing of their services.
The testing may cause brief service interruptions.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Posted on Sep 09, 2025 - 09:54 CEST

Third party maintenance - FTN Sep 21, 2025 04:00-13:30 CEST

Samlink will carry out maintenance work.
The maintenance will cause an interruption in the services of the following banks:

Aktia Bank Plc
Bonum Bank Plc
Central Bank of Savings Banks Finland Plc
Handelsbanken (Finland)
Oma Savings Bank Plc
POP Banks
Savings Banks

Consequences of the interruption:

Aktia Bank Plc:
Online banking codes will be unavailable.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.

Handelsbanken (Finland):
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.

Oma Savings Bank Plc:
Online banks, including identification in other services (the Finnish Trust Network) using online banking codes, are unavailable.
PSD2 services are not available.
Mobile banking interfaces are not available.
Card payments with all card types will mainly function normally except for online purchases that require authentication with online banking IDs. Card payments and cash withdrawals using the Credit feature will operate normally despite the interruption.
Debit cards will not work in Otto ATMs.
SEPA Instant Payment will be unavailable.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.

POP Banks, Bonum Bank Plc:
Online banks, including identification in other services (the Finnish Trust Network) using online banking codes, are unavailable.
PSD2 services are not available.
Mobile banking interfaces are not available.
Card payments with all card types will mainly function normally except for online purchases that require authentication with online banking IDs. Card payments and cash withdrawals using the Credit feature will operate normally despite the interruption.
Debit cards will not work in Otto ATMs.
SEPA Instant Payment will be unavailable.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.

Savings Banks, Central Bank of Savings Banks Finland Plc:
Online banks, including identification in other services (the Finnish Trust Network) using online banking codes, are unavailable.
PSD2 services are not available.
Mobile banking interfaces are not available.
Card payments with all card types will mainly function normally except for online purchases that require authentication with online banking IDs. Card payments and cash withdrawals using the Credit feature will operate normally despite the interruption.
Debit cards generally work as normal in Otto. ATMs.
SEPA Instant Payment will be unavailable.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Posted on Sep 18, 2025 - 15:54 CEST
Sep 18, 2025
Completed - The scheduled maintenance has been completed.
Sep 18, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 23:00 CEST
Scheduled - BankID will undergo scheduled maintenance. Intermittent impact may occur during the maintenance window.

Components affected:
BankID Authentication
BankID Signing – BankID Signing 1.0
BankID Signing – BankID Signing 2.0
BankID RA Interface
BankID App – Authentication (OTP)

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Sep 3, 15:18 CEST
Sep 17, 2025
Completed - The scheduled maintenance has been completed.
Sep 17, 03:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 01:01 CEST
Scheduled - Scheduled maintenance for BankID - CM-5910

BankID’s vendor will be carrying out maintenance. During this activity, users may experience some instabilities.

Components affected:
BankID App – Authentication (OTP)
BankID App – Biometric authentication
BankID App – Activation

Aug 22, 11:33 CEST
Completed - The scheduled maintenance has been completed.
Sep 17, 01:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 00:00 CEST
Scheduled - MitID will perform infrastructure and application tests in the production environment.

Temporary service instability can be expected during the maintenance window.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Sep 3, 14:00 CEST
Sep 16, 2025
Completed - The scheduled maintenance has been completed.
Sep 16, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 04:01 CEST
Scheduled - MitID Production environment

An application service window is scheduled on 16/09/2025 for deployment of a new version of MitID in the production environment.

No downtime is expected during the service window.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Sep 12, 14:03 CEST
Completed - The scheduled maintenance has been completed.
Sep 16, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 04:00 CEST
Scheduled - Scheduled Maintenance Buypass Production

Security patching

Impact:
Buypass services will be unavailable twice for approximately 1–2 minutes during the maintenance window.
No functionality will be changed.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Sep 15, 09:35 CEST
Sep 15, 2025

No incidents reported.

Sep 14, 2025
Completed - The scheduled maintenance has been completed.
Sep 14, 02:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 01:00 CEST
Scheduled - Rabobank has scheduled maintenance that will affect the availability of both iDEAL and iDIN.

During this window, customers may experience interruptions when using iDEAL or iDIN identification/login.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Sep 8, 08:44 CEST
Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Completed - The scheduled maintenance has been completed.
Sep 11, 03:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 00:00 CEST
Scheduled - Samleikin will be performing updates on their services
During this time, short service disruptions may occur.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Sep 10, 20:31 CEST
Completed - The scheduled maintenance has been completed.
Sep 11, 02:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 22:30 CEST
Scheduled - SK ID Solutions will be performing emergency maintenance on their services.
During this time, short service disruptions may occur.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Sep 9, 09:51 CEST
Sep 10, 2025
Sep 9, 2025
Completed - The scheduled maintenance has been completed.
Sep 9, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 09:00 CEST
Scheduled - BankID will be undergoing scheduled maintenance. During this window, the following services will be unavailable:
Activation using self-service
Activation using ID-Check

Components affected:
BankID App – Password reset
BankID App – Activation

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Sep 3, 13:56 CEST
Completed - The scheduled maintenance has been completed.
Sep 9, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 00:00 CEST
Scheduled - Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Jun 30, 15:21 CEST
Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025
Resolved - This incident has been resolved.
Sep 6, 17:10 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 6, 16:36 CEST
Identified - We have identified the degraded performance with Bankid AML, stems from a 3rd party. We are currently operating with the relying 3rd party to resolve the issue.
Sep 6, 15:34 CEST
Investigating - We are currently observing degraded performance with Bankid AML API. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Sep 6, 14:16 CEST
Resolved - This incident has been resolved.
Sep 6, 14:14 CEST
Update - We are continuing to investigate this issue.
Sep 6, 14:13 CEST
Investigating - We are currently observing degraded performance with Bankid AML. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Sep 6, 13:53 CEST
Sep 5, 2025
Resolved - This incident has been resolved.
Sep 5, 10:26 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 5, 09:52 CEST
Investigating - We are currently investigating the issue.
Sep 5, 09:38 CEST
Sep 4, 2025

No incidents reported.