All Systems Operational

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Welcome to Signicat's status page!

eID Hub - eIDs ? Operational
.beID ? Operational
Buypass ? Operational
Czech Bank iD ? Operational
DigiD ? Operational
eHerkenning ? Operational
Email OTP ? Operational
Estonian ID Card ? Operational
Finnish Bank eIDs (FTN) ? Operational
Freja eID ? Operational
ID-Porten ? Operational
iDIN ? Operational
itsme ? Operational
MitID ? Operational
MobileID (OIDC) ? Operational
mojeID ? Operational
Norwegian BankID ? Operational
Personalausweis ? Operational
Samleikin ? Operational
Siths ? Operational
SK Mobiil ID ? Operational
Smart-ID ? Operational
SMS OTP ? Operational
SPID ? Operational
Swedish BankID ? Operational
Suomi.fi e-identification ? Operational
Swisscom AIS Operational
Swisscom with nPA onboarding Operational
yes® Operational
eID Hub - Authentication protocols ? Operational
OpenID Connect ? Operational
SAML 2.0 ? Operational
Authentication API ? Operational
Enterprise Electronic Signatures ? Operational
Sign API ? Operational
PackagingService ? Operational
ArchiveService ? Operational
DocumentService ? Operational
SDS ? Operational
SealingService ? Operational
Qualified Timestamps (QTSA) ? Operational
Express Signature ? Operational
Signature API ? Operational
ID Document and Biometric Verification ? Operational
eIDV Provider: Signicat Paper ? Operational
eIDV Provider: Signicat PictureID ? Operational
eIDV Provider: Signicat VideoID ? Operational
eIDV Provider: Onfido ? Operational
eIDV Provider: ReadID ? Operational
Assure API ? Operational
WebID ? Operational
ReuseID ? Operational
ReuseID API ? Operational
Assure API ? Operational
eIDV Provider: Signicat VideoID ? Operational
MobileID ? Operational
Data Verification ? Operational
BankID AML Operational
Brønnøysund Operational
Folkeregisteret Operational
Infotorg Operational
Kamer Van Koophandel (KvK) Operational
SurePay Operational
Data Verification (Express) ? Operational
Creditsafe Operational
Dun & Bradstreet (formerly Bisnode) Operational
Ongoing Monitoring ? Operational
DSF Norway Operational
DVV Finland Operational
SPAR Sweden Operational
Trapets Operational
Global Solutions Identity Platform Operational
Onboarding API - eIDV Operational
Onboarding API - eID Hub Operational
Onboarding API - Signing Operational
Open Banking Hub Operational
Dokobit by Signicat Operational
Portal ? Operational
Documents Gateway ? Operational
Identity Gateway ? Operational
Documents and Identity API ? Operational
MobileID ? Operational
Digital Evidence Management ? Operational
Signicat Identity Broker ? Operational
OwnIdP ? Operational
My Signicat ? Operational
Signicat dashboard ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Signicat hosting provider maintenance - Enterprise platform Aug 12, 2025 00:00-02:00 CEST

Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Posted on Jun 30, 2025 - 15:21 CEST

Signicat hosting provider maintenance - Enterprise platform Sep 9, 2025 00:00-02:00 CEST

Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Posted on Jun 30, 2025 - 15:21 CEST
Jul 11, 2025

No incidents reported today.

Jul 10, 2025

No incidents reported.

Jul 9, 2025
Third party maintenance - ID-porten
Completed - The scheduled maintenance has been completed.
Jul 9, 23:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 22:00 CEST
Scheduled - A maintenance window is planned for ID-porten on July 9th 22:00-23:00 CEST. Short periods of instabilities and/or downtime may occur during the maintenance window.
Jul 3, 14:44 CEST
Degraded perfomance - IDIN
Resolved - This incident has been resolved.
Jul 9, 00:16 CEST
Investigating - We are currently observing degraded performance with IDIN, affecting integrations on api.signicat.com and id.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Jul 8, 23:50 CEST
Jul 8, 2025
Degraded perfomance - eHerkenning
Resolved - This incident has been resolved.
Jul 8, 19:40 CEST
Investigating - We are currently observing degraded performance with eHerkenning, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Jul 8, 19:13 CEST
Jul 7, 2025
Availability Issues for eHerkenning
Resolved - This incident has been resolved.
Jul 7, 19:05 CEST
Investigating - We are experiencing availability issues for eHerkenning and are currently investigating this issue.
Jul 7, 18:26 CEST
Jul 6, 2025
Third party maintenance - ID-porten
Completed - The scheduled maintenance has been completed.
Jul 6, 17:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 08:01 CEST
Scheduled - A maintenance window is planned for ID-porten on July 6th 08:00-17:00 CEST. Downtime is not expected, but possible smaller service disruptions may occur during the maintenance window.
Jul 1, 15:05 CEST
Third party maintenance - NO-FREG - Data Verification
Completed - The scheduled maintenance has been completed.
Jul 6, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 08:00 CEST
Scheduled - Planned Maintenance Activity at source, that may have intermittent connectivity issues towards NO-FREG (Norway Population register)
Jul 2, 09:25 CEST
Jul 5, 2025

No incidents reported.

Jul 4, 2025
Degraded performance on FTN on api.signicat.com
Resolved - This incident has been resolved.
Jul 4, 00:10 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 3, 23:47 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 3, 23:12 CEST
Investigating - We are currently investigating this issue.
Jul 3, 22:57 CEST
Jul 3, 2025
Third party maintenance - MitID
Completed - The scheduled maintenance has been completed.
Jul 3, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 3, 06:00 CEST
Scheduled - MitID application service window with a new version of MitID to be deployed on the production environment.

No downtime is expected during the service window.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Jul 1, 13:46 CEST
Jul 2, 2025
Degraded perfomance - Data Verification - Source: DK-CPR
Resolved - This incident has been resolved.
Jul 2, 09:18 CEST
Investigating - We are currently observing degraded performance with Source: DK-CPR, affecting integrations on api.signicat.com. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Jul 2, 08:48 CEST
Third party maintenance - Norwegian BankID OIDC
Completed - The scheduled maintenance has been completed.
Jul 2, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 23:30 CEST
Scheduled - OpenID connect will have a maintenance. Periodic instabilities might be seen during the change window.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Jun 27, 10:27 CEST
Jul 1, 2025
Degraded perfomance - eHerkenning
Resolved - This incident has been resolved.
Jul 1, 20:05 CEST
Investigating - We are currently observing degraded performance with eHerkenning, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Jul 1, 19:31 CEST
Availability issues - VideoID
Resolved - This incident has been resolved.
Jul 1, 19:08 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 1, 18:48 CEST
Update - We are continuing to investigate this issue.
Jul 1, 18:37 CEST
Investigating - We are currently investigating this issue.
Jul 1, 17:59 CEST
3rd party availability issues - eHerkenning (KPN)
Resolved - This incident has been resolved.
Jul 1, 14:10 CEST
Investigating - We are currently investigating this issue.
Jul 1, 13:50 CEST
Login issues - dashboard.signicat.com
Resolved - This incident has been resolved.
Jul 1, 13:01 CEST
Identified - The issue has been identified and a fix is being implemented.
Jul 1, 12:59 CEST
3rd party availability issues - eHerkenning (KPN)
Resolved - This incident has been resolved.
Jul 1, 10:50 CEST
Update - We are continuing to investigate this issue.
Jul 1, 10:30 CEST
Investigating - We are currently investigating this issue.
Jul 1, 10:00 CEST
Jun 30, 2025
Availability issues for videoID
Resolved - This incident has been resolved.
Jun 30, 13:50 CEST
Monitoring - A fix has been implemented and we are currently monotoring the situation.
Jun 30, 13:26 CEST
Investigating - We are currently investigating an issue with VideoID
Jun 30, 12:36 CEST
Incident on 3rd party service for MitID-Business
Resolved - This incident has been resolved.
Jun 30, 13:37 CEST
Update - We see improvement in performance, but will continue to monitor the situation.
Jun 30, 13:24 CEST
Monitoring - An incident is currently affecting MitID-Business

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Jun 30, 12:20 CEST
Investigating - Incident on 3rd party service for MitID-business
Jun 30, 12:04 CEST
Jun 29, 2025
Incident on 3rd party service - FTN Nordea
Resolved - This incident has been resolved.
Jun 29, 22:16 CEST
Investigating - An incident is currently affecting FTN Nordea

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Jun 29, 21:22 CEST
Jun 28, 2025

No incidents reported.

Jun 27, 2025
Incident on 3rd party service - Lithuania Mobiil-ID
Resolved - This incident has been resolved.
Jun 27, 18:10 CEST
Monitoring - An incident is currently affecting Lithuania Mobiil-ID

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Jun 27, 13:44 CEST
Availability issues for VideoID
Resolved - This incident has been resolved.
Jun 27, 15:21 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 27, 14:50 CEST
Update - VideoID is a experiencing unavailability issues, see list of components affected for details.
We are working on recovering from the situation.
Jun 27, 13:44 CEST
Update - We are continuing to investigate this issue.
Jun 27, 13:34 CEST
Investigating - VideoID is a experiencing unavailability issues, see list of components affected for details.

We are working on recovering from the situation.
Jun 27, 13:13 CEST
Third party maintenance - Norwegian BankID
Completed - The scheduled maintenance has been completed.
Jun 27, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 11:00 CEST
Scheduled - Norwegian BankID will be undergoing scheduled maintenance during this time.
Minor impact is expected during the maintenance period.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Jun 27, 10:30 CEST
Availability issues for VideoID
Resolved - This incident has been resolved.
Jun 27, 09:22 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 27, 08:50 CEST
Identified - The issue has been identified and a fix is being implemented.
Jun 27, 08:46 CEST
Investigating - VideoID is currently experiencing unavailability issues, see list of components affected for details.

We are working on recovering from the situation.
Jun 27, 08:34 CEST
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