All Systems Operational

About This Site

Welcome to Signicat's status page!

eID Hub - eIDs ? Operational
.beID ? Operational
Buypass ? Operational
Czech Bank iD ? Operational
DigiD ? Operational
eHerkenning ? Operational
Email OTP ? Operational
Estonian ID Card ? Operational
Finnish Bank eIDs (FTN) ? Operational
Freja eID ? Operational
ID-Porten ? Operational
iDIN ? Operational
itsme ? Operational
MitID ? Operational
MobileID (OIDC) ? Operational
mojeID ? Operational
Norwegian BankID ? Operational
Personalausweis ? Operational
Samleikin ? Operational
Siths ? Operational
SK Mobiil ID ? Operational
Smart-ID ? Operational
SMS OTP ? Operational
SPID ? Operational
Swedish BankID ? Operational
Suomi.fi e-identification ? Operational
Swisscom AIS Operational
yes® Operational
eID Hub - Authentication protocols ? Operational
OpenID Connect ? Operational
SAML 2.0 ? Operational
Authentication API ? Operational
Enterprise Electronic Signatures ? Operational
Sign API ? Operational
PackagingService ? Operational
ArchiveService ? Operational
DocumentService ? Operational
SDS ? Operational
SealingService ? Operational
Qualified Timestamps (QTSA) ? Operational
Express Signature ? Operational
Signature API ? Operational
ID Document and Biometric Verification ? Operational
eIDV Provider: Signicat Paper ? Operational
eIDV Provider: Signicat PictureID ? Operational
eIDV Provider: Signicat VideoID ? Operational
eIDV Provider: Onfido ? Operational
eIDV Provider: ReadID ? Operational
Assure API ? Operational
WebID ? Operational
ReuseID ? Operational
ReuseID API ? Operational
Assure API ? Operational
eIDV Provider: Signicat VideoID ? Operational
MobileID ? Operational
Data Verification ? Operational
BankID AML Operational
Brønnøysund Operational
Folkeregisteret Operational
Infotorg Operational
Kamer Van Koophandel (KvK) Operational
SurePay Operational
Data Verification (Express) ? Operational
Creditsafe Operational
Dun & Bradstreet (formerly Bisnode) Operational
Ongoing Monitoring ? Operational
DSF Norway Operational
DVV Finland Operational
SPAR Sweden Operational
Trapets Operational
Global Solutions Identity Platform Operational
Onboarding API - eIDV Operational
Onboarding API - eID Hub Operational
Onboarding API - Signing Operational
Open Banking Hub Operational
Dokobit by Signicat ? Operational
Portal ? Operational
Universal API ? Operational
Documents Gateway ? Operational
Identity Gateway ? Operational
Documents and Identity API ? Operational
MobileID ? Operational
Digital Evidence Management ? Operational
Signicat Identity Broker ? Operational
Sign API v2 ? Operational
OwnIdP ? Operational
My Signicat ? Operational
Signicat dashboard ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Signicat hosting provider maintenance - Enterprise platform Sep 9, 2025 00:00-02:00 CEST

Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Posted on Jun 30, 2025 - 15:21 CEST

Third party maintenance - Norwegian BankID Sep 9, 2025 09:00-12:00 CEST

BankID will be undergoing scheduled maintenance. During this window, the following services will be unavailable:
Activation using self-service
Activation using ID-Check

Components affected:
BankID App – Password reset
BankID App – Activation

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Posted on Sep 03, 2025 - 13:56 CEST

Third party maintenance - MitID Sep 17, 2025 00:00-01:00 CEST

MitID will perform infrastructure and application tests in the production environment.

Temporary service instability can be expected during the maintenance window.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Posted on Sep 03, 2025 - 14:00 CEST

Third party maintenance - Norwegian BankID Sep 17, 2025 01:00-03:30 CEST

Scheduled maintenance for BankID - CM-5910

BankID’s vendor will be carrying out maintenance. During this activity, users may experience some instabilities.

Components affected:
BankID App – Authentication (OTP)
BankID App – Biometric authentication
BankID App – Activation

Posted on Aug 22, 2025 - 11:33 CEST

Third party maintenance - Norwegian BankID Sep 17, 2025 23:00 - Sep 18, 2025 05:00 CEST

BankID will undergo scheduled maintenance. Intermittent impact may occur during the maintenance window.

Components affected:
BankID Authentication
BankID Signing – BankID Signing 1.0
BankID Signing – BankID Signing 2.0
BankID RA Interface
BankID App – Authentication (OTP)

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Posted on Sep 03, 2025 - 15:18 CEST
Sep 7, 2025

No incidents reported today.

Sep 6, 2025
Resolved - This incident has been resolved.
Sep 6, 17:10 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 6, 16:36 CEST
Identified - We have identified the degraded performance with Bankid AML, stems from a 3rd party. We are currently operating with the relying 3rd party to resolve the issue.
Sep 6, 15:34 CEST
Investigating - We are currently observing degraded performance with Bankid AML API. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Sep 6, 14:16 CEST
Resolved - This incident has been resolved.
Sep 6, 14:14 CEST
Update - We are continuing to investigate this issue.
Sep 6, 14:13 CEST
Investigating - We are currently observing degraded performance with Bankid AML. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Sep 6, 13:53 CEST
Sep 5, 2025
Resolved - This incident has been resolved.
Sep 5, 10:26 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 5, 09:52 CEST
Investigating - We are currently investigating the issue.
Sep 5, 09:38 CEST
Sep 4, 2025

No incidents reported.

Sep 3, 2025
Resolved - This incident has been resolved.
Sep 3, 11:18 CEST
Update - The successrate is climbing, we will continue to monitor.
Sep 3, 11:07 CEST
Monitoring - An incident is currently affecting FTN Aktia.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.

Sep 3, 10:52 CEST
Sep 2, 2025
Completed - The scheduled maintenance has been completed.
Sep 2, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 00:00 CEST
Scheduled - mojeID have maintenance work scheduled related to the technical modernization of the mojeID infrastructure, for the night of Monday to Tuesday, 1-2 September, between 00:00 and 06:00 CEST. The will be unavailable during this time.
Aug 27, 10:57 CEST
Sep 1, 2025
Resolved - This incident has been resolved.
Sep 1, 00:45 CEST
Investigating - We are currently investigating this issue.
Aug 31, 21:13 CEST
Aug 31, 2025
Completed - The scheduled maintenance has been completed.
Aug 31, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 30, 21:00 CEST
Scheduled - There will be interruptions in OP's online and mobile services due to information system maintenance. During the interruptions, you can't log into OP’s services using Mobile key, but you can use your key code list.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Aug 29, 10:01 CEST
Aug 30, 2025
Aug 29, 2025
Resolved - This incident has been resolved.
Aug 29, 16:27 CEST
Update - The successrate is climbing, we will continue to monitor.
Aug 29, 16:15 CEST
Monitoring - An incident is currently affecting FTN Aktia

The rest of our FTN integrations looks to be unaffected. Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.

Aug 29, 15:45 CEST
Completed - The scheduled maintenance has been completed.
Aug 29, 00:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 22:00 CEST
Scheduled - SK ID Solutions will carry out scheduled maintenance on their IT infrastructure. During this time, brief interruptions may occur across all SK services.

This maintenance is part of their ongoing commitment to improving the confidentiality, integrity, and availability of their systems, ensuring the continued quality of their services. They will make every effort to keep any disruptions as short as possible.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Aug 26, 15:47 CEST
Aug 28, 2025
Resolved - This incident has been resolved.
Aug 28, 14:36 CEST
Monitoring - An incident is currently affecting Onfido

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.

Aug 28, 13:22 CEST
Resolved - Signicat experienced an incident with Sign v2 today that caused partal outage and causing the creation of signing-sessions to fail. The issue was resolved at 2025-08-28T10:35:47 UTC
Aug 28, 14:30 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 28, 12:35 CEST
Investigating - We are currently observing degraded performance with Sign API v2, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Aug 28, 10:49 CEST
Aug 27, 2025
Resolved - This incident has been resolved.
Aug 27, 16:37 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 27, 16:02 CEST
Identified - We are currently observing degraded performance with Portal and Universal API affecting integrations on Dokobit endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.

Current situation: Users might experience slow response times and failures to load pages.

Aug 27, 15:15 CEST
Completed - The scheduled maintenance has been completed.
Aug 27, 01:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 23:30 CEST
Scheduled - BankID OIDC (CM-5982)
BankID will be performing scheduled maintenance on the OpenID Connect delivery platform. During the maintenance window, users may experience intermittent instabilities.

Affected components include:
BankID Authentication
BankID App – Authentication (OTP)
BankID App – Biometric Authentication
BankID App – Password Reset
BankID App – Activation

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Aug 25, 18:43 CEST
Aug 26, 2025
Resolved - This incident has been resolved
Aug 26, 21:42 CEST
Update - We are continuing to investigate this issue.
Aug 26, 21:41 CEST
Investigating - An incident is currently affecting FTN-OP. Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident. We are in monitoring their progression towards resolution.
Aug 26, 21:22 CEST
Aug 25, 2025
Completed - The scheduled maintenance has been completed.
Aug 25, 13:40 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 10:00 CEST
Scheduled - Scheduled Maintenance on RA Interface BankID - DXCCR-3019
Upcoming scheduled maintenance notice
Please be informed that we will be undergoing scheduled maintenance during this time.
No end-user impact is expected as a result of this maintenance.

Start time
Aug 25, 10:00 CEST

Estimated duration
6 hours

Components affected
BankID RA Interface

Aug 22, 15:26 CEST
Aug 24, 2025
Completed - The scheduled maintenance has been completed.
Aug 24, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 18:00 CEST
Scheduled - Our connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Details:
Maintenance is scheduled between Friday, 22 August 2025 18.00 CET and Sunday, 24 August 2025 14.00 CET. You may experience disruption to fetch data from the registry.-

Jul 16, 20:41 CEST
Completed - The scheduled maintenance has been completed.
Aug 24, 11:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 04:00 CEST
Scheduled - Samlink will be performing maintenance work that will cause service interruptions for the following banks:

Aktia Bank Plc
Bonum Bank Plc
Central Bank of Savings Banks Finland Plc
Handelsbanken (Finland)
Oma Savings Bank Plc
POP Banks
Savings Banks

During this time, online banking, authentication with bank IDs, card payments, and related services may be intermittently unavailable.

Aug 19, 16:08 CEST